1st Direct regular saver maturity

Andy724246

I’m on my second regular saver with FD. When my first one matured it took well over a week to get my money transferred to my current account. I’ve now opened a saver account with a small amount in to speed up the process when this years saver matures in May. 

First Direct are definitely dinosaurs in the banking world as i also have various savings accounts with the likes of Atom etc. These accounts are setup instantly and on maturity date, they have already added interest and the money has landed into my nominated account, often before I’ve got up for work at 6am. 

TheBanker

I have the impression that there's someone at First Direct's office in Leeds whose job is processing maturing regular savers. Sometimes that person has a day off sick, so everyone has to wait an extra day to get their money...

veggieblob

Andy724246 said:

I’m on my second regular saver with FD. When my first one matured it took well over a week to get my money transferred to my current account. I’ve now opened a saver account with a small amount in to speed up the process when this years saver matures in May. 

I just did the same - thanks for the hint.  I've never had to open an account through robo chat before!  What a strange and time consuming system.

Nasqueron

veggieblob said:

Andy724246 said:

I’m on my second regular saver with FD. When my first one matured it took well over a week to get my money transferred to my current account. I’ve now opened a saver account with a small amount in to speed up the process when this years saver matures in May. 

I just did the same - thanks for the hint.  I've never had to open an account through robo chat before!  What a strange and time consuming system.

They leave the account open, while it's only 2% and obviously you can get better rates elsewhere, it works out easy for me to put the money in there and pay it over to the current account each month the day before the SO goes out. I will probably dump the money in Kroo this time though and transfer direct as the interest is better