E mail client not opening saved emails

GT60
GT60 Posts: 2,354 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 19 February 2024 at 1:29PM in Techie Stuff

When i open a saved e mail that I have backed up after installing windows 11 the emails don’t open in my e mail client but in some new outlook thing and the e mail address is the M soft one which I log in to m-soft with and don’t use for e mails.

When I open my e mail client to access new emails that works fine it is just the ones I backed up before installing windows 11

My email client is set as default in settings.

The Backed up e mails just have a white envelope image next to them in the folder i have them saved.
How do i get them to open as they should in my email client again?
My e mail client is office 2021 Outlook 

Thanks 
Spending my time reading how to fix PC's,instead of looking at Facebook.

Comments

  • Newcad
    Newcad Posts: 1,592 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    edited 19 February 2024 at 3:17PM
    In File Explorer right click on one of the files and in the context menu look for 'Open with'.
    Click that and in the window that opens select the app that you want to open the file with - AND tick the box that says 'Always use this app to open .xyz files'. (presumably the backups are '.eml' files).
    That sets your preferred app as the default when opening that type of file.
    EDIT- I just noticed that it's Win11, so the menus might be slightly different but give it a go.
    I don't have a Win11 machine here at the moment to check.
  • GT60
    GT60 Posts: 2,354 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks for this
    I finally figured it out 5 minutes after posting and did what you said.


    Spending my time reading how to fix PC's,instead of looking at Facebook.
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