Connecting existing phone to voip when FTTP installed.

bryanb

As I understand things Plusnet do not offer home phone on their FTTP contracts. I wish to retain home phone so will be changing provider.
voip phones normally plug into the new router. Also possibly an adaptor can be used to connect an existing phone. Would it be possible to connect from the adaptor to an existing wired network of 3 phone sockets in the house and use one socket for our existing phone?  ( we don’t want our phone adjacent to the router ) 

hamski

This video might help you
https://m.youtube.com/watch?embeds_referring_euri=https%3A%2F%2Fwww.railforums.co.uk%2F&source_ve_path=MTY0OTksMjg2NjQsMTY0NTAz&feature=emb_share&v=Id_KGXMcJHk

bryanb

Thanks Hamski

Hermann

bryanb said:

As I understand things Plusnet do not offer home phone on their FTTP contracts. I wish to retain home phone so will be changing provider.
voip phones normally plug into the new router. Also possibly an adaptor can be used to connect an existing phone. Would it be possible to connect from the adaptor to an existing wired network of 3 phone sockets in the house and use one socket for our existing phone?  ( we don’t want our phone adjacent to the router ) 

You don't need to change Broadband suppliers to keep your home phone.

You can use Plusnet for the Broadband and any third party VOIP supplier, https://www.aa.net.uk/voice-and-mobile/voip-information/ is a low cost option that a good few Plusnet users use.

This will cost a lot less than switching to a supplier such as BT who offer Digital Voice services included.

How you use existing phone hardware will depend on many things including which router you're using and what technology the existing phones use. It could be as simple as plugging the old phones into the router or you may need a VOIP adapter to go between the router and the phones, or perhaps buy a VOIP phone/dect package, perfectly good ones typically £20 - £30 on Ebay.

Ayr_Rage

Hermann said:

bryanb said:

As I understand things Plusnet do not offer home phone on their FTTP contracts. I wish to retain home phone so will be changing provider.
voip phones normally plug into the new router. Also possibly an adaptor can be used to connect an existing phone. Would it be possible to connect from the adaptor to an existing wired network of 3 phone sockets in the house and use one socket for our existing phone?  ( we don’t want our phone adjacent to the router ) 

You don't need to change Broadband suppliers to keep your home phone.

You can use Plusnet for the Broadband and any third party VOIP supplier, https://www.aa.net.uk/voice-and-mobile/voip-information/ is a low cost option that a good few Plusnet users use.

This will cost a lot less than switching to a supplier such as BT who offer Digital Voice services included.

How you use existing phone hardware will depend on many things including which router you're using and what technology the existing phones use. It could be as simple as plugging the old phones into the router or you may need a VOIP adapter to go between the router and the phones, or perhaps buy a VOIP phone/dect package, perfectly good ones typically £20 - £30 on Ebay.

The only problem trying to do that is if you try to move your number to a VoIP service whilst with Plusnet (same applies to TalkTalk) then that will cancel the whole ADSL/VDSL service as they are linked.

You could take a new number with a VoIP provider and run the two numbers together until Plusnet move your broadband to full fibre.

Hermann

Ayr_Rage said:

The only problem trying to do that is if you try to move your number to a VoIP service whilst with Plusnet (same applies to TalkTalk) then that will cancel the whole ADSL/VDSL service as they are linked.

You could take a new number with a VoIP provider and run the two numbers together until Plusnet move your broadband to full fibre.

Yes if you wish to keep your landline number you have to time the move to voip carefully. Ideally arrange the transfer for the day after the landline service ends, certainly not before.

The number will be available to you for 30 days after the landline stops, beyond that 30 days the number is lost.

Chickereeeee

I was browsing ISPs/VOIP providers and saw one that would change the number you have with you current provider, and then move your current number across to their broadband service. Called something like Change&Switch. Hence you can use the remainder of your contact with your current provider (on a new number that you will not use) and get the new provider with the your old number at the same time!

Hermann

Chickereeeee said:

I was browsing ISPs/VOIP providers and saw one that would change the number you have with you current provider, and then move your current number across to their broadband service. Called something like Change&Switch. Hence you can use the remainder of your contact with your current provider (on a new number that you will not use) and get the new provider with the your old number at the same time!

It's called 'Renumber and export' but is an expensive process and as far as I know very few if perhaps only one ISP actually provides it, and the ongoing broadband is expensive and is not unlimited data but a small monthly quota, so fully check before committing to that. You wouldn't keep a Plusnet Broadband service it would transfer to the new ISP.

Here is the only provider I've come across so far... https://www.aa.net.uk/voice-and-mobile/number-porting/port-your-landline-voip/#:~:text=This%20is%20called%20renumber%20and,initiate%20the%20export%20to%20VoIP.

Much cheaper to take a broadband only product (SOGEA) from Plusnet and a VOIP service from a third party so long as you can manage the timing of the change over of the number. I went without the number working for a few days as that was acceptable for our useage but Andrews & Arnold did tell me that if ordered in advance you could set the day for changeover to time with Plusnet ending the landline & starting the SOGEA line.

[Deleted User]

Why don't you move to a provider that offers a voice line as part of their package?
That will give your landline 18/24 months breathing space.

Hermann

[Deleted User] said:

Why don't you move to a provider that offers a voice line as part of their package?
That will give your landline 18/24 months breathing space.

I don't think any providers can offer a PTSN landline now, 5 Sept 2023 was the cut of date for selling PTSN services.

Those offering voice services bundled with broadband now are likely to be VOIP bundled service and they seem to be more expensive than a broadband only product + 3rd party VOIP.