Chase asking questions - anyone else?

My husband and I have both had our Chase accounts for nearly two years. We transfer money in every month from our main bank account and have savings with them. He has had questions to answer on the app over the last week about his income and how he uses his Chase account, I haven’t had this. 
I wondered if they are coming up with something new and looking for target audience or if there is another reason. Just curious to see how widespread this is. 

Comments

  • masonic
    masonic Posts: 23,262 Forumite
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    Is it not just for AML purposes?
  • You mentioned it's not his main account.
    Sounds like they are wanting to know the source of the money being transferred in.
    Checks for money laundering maybe?
  • Neil49
    Neil49 Posts: 3,075 Forumite
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    Yes, I had a similar survey last month. 
  • KYC, that's all, They have to do at at some stage and then intermittently.
  • Kim_13
    Kim_13 Posts: 2,409 Forumite
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    Also had this, filled it in and then it popped up again. So I filled it in again, which was the most annoying part about the whole process, only for their system to cotton on when I tried to submit that I had already given the information they needed. So I kept a screenshot saying I had given the information, just in case.
  • Bigwheels1111
    Bigwheels1111 Posts: 2,378 Forumite
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    Not had had it yet, 2 years next month.
    It’s account 7 for me.
    Used for spending only.
  • DullGreyGuy
    DullGreyGuy Posts: 10,329 Forumite
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    yfmwok said:
    He has had questions to answer on the app over the last week about his income and how he uses his Chase account
    Depending on exactly what the questions are it could be KYC/AML as others have already suggested or if its more generally about how his account is used it could simply be random market research to feed into product development/business case etc 
  • RedImp_2
    RedImp_2 Posts: 261 Forumite
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    My partner had it, I haven’t.
    Mine has money transferred into it every month (enough to qualify for cashback at least), partners has no outside funding (well not regularly)
  • penners324
    penners324 Posts: 2,724 Forumite
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    Had it from Chase, Starling & Barclays recently.

    KYC checks
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