Dcb legal parking fine should I ignore

merevil

Recently received a letter dated the 28th of January from DCB legal asking for an amount of £170 for overstaying in a retail carpark on the 14th February 23 I didn’t receive the original fine from which would have been £60-100, I actually had another letter from dcb legal dated 15th may 23 I actually thought I had paid it already back then, I don’t want this to effect my credit score so I’m worried to just ignore, I don’t mind paying but now £170 seems excessive. I have noticed that the two letters are a little different the first that was sent last year to my old address the heading is in blue labelled final reminder and has a different dcb reference, the second is labelled letter of claim and the heading is in green, not sure if this means something or if it’s because they have changed hands. 

Coupon-mad

merevil said:

Recently received a letter dated the 28th of January from DCB legal asking for an amount of £170 for overstaying in a retail carpark on the 14th February 23 I didn’t receive the original fine from which would have been £60-100,

I have noticed that the two letters are a little different the first that was sent last year to my old address the heading is in blue labelled final reminder and has a different dcb reference, the second is labelled letter of claim and the heading is in green, not sure if this means something or if it’s because they have changed hands. 

It won't affect your credit rating as long as you respond and tell them to ERASE the old address.

YOUR DANGER IS IN IGNORING THESE BECAUSE YOU CAN BET THEY WILL ISSUE A CLAIM TO THE OLD ADDRESS IF YOU STAY SILENT.

You know how to respond to a LBC because the second post of the NEWBIES thread tells you.  Easy stuff. Already written for you to copy & paste into an email and add your new address and the words about ERASING the old address.

Looks like the PCN went to your old address due to you forgetting to update your V5C address.

Have you put that right with the DVLA?

I actually had another letter from dcb legal dated 15th may 23 I actually thought I had paid it already back then, I don’t want this to effect my credit score so I’m worried to just ignore, I don’t mind paying but now £170 seems excessive. 

No, you won't be paying a penny, even when the court claim arrives.  So easy to kill off.  The court claim is what you want to get this year!

merevil

Hi thank you for your help, yes everything is correct with the dvla, I emailed them immediately as suggested still waiting to hear back from them. 

Coupon-mad

And you've told the eejits to erase the old address, etc, as per the LBC response advised?

merevil

Ha, yes I did all recommend, they have actually just sent  an email asking for name and address! 

merevil

Hi so this is the latest… ”In relation to the contract between our Client and yourself, the signs on site clearly outlined the Terms of parking and you were on notice of the Terms upon entering the Land. By parking on the Land, you accepted the Terms. These Terms state 2 hours maximum stay on Match Days at IPRO Stadium, and that if the Terms are breached, you agree to pay a Parking Charge of £100.00. The Vehicle entered the site at 11:29 and exited at 13:47 remaining on site for 2 hours and 18 minutes, therefore; you breached the terms and agreed to pay a Parking Charge within 28 days. 

For clarity, the Grace period is the time in which the Driver has to exit the Land once returning to their Vehicle. Drivers are permitted with a 10-minute Grace Period. Please note, the Grace Period cannot be used as a session of ‘free parking’ and therefore bears no relevance to this matter. 

You now have 30 days from the date of this email to make payment of the outstanding balance of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.”

So apparently it was match day, the stadium car park is about a mile away from the retail outlet that I was parked in and have often parked in so I wouldn’t have thought it would affect where I was parked the Standard three hours was what I assumed were the parking hours, it is currently on the signage which seems to have been altered at some point, but wouldn’t have felt need to check having parked there so many times before. 

merevil

Sconditions 

Coupon-mad

Like I said: you want the claim form.

KeithP

The text in the bottom right hand corner of this sign...

states...
   Managed and operated on behalf of Savills by CP Plus Ltd...

I can't remember the detail, but there is something magical about the words 'on behalf of' there.

Coupon-mad

The magic word to me, is Savills!

They will cancel it this week.  Haven't you tried that yet? It's PLAN A in the NEWBIES thread.

merevil

So after initially thinking the two of you are talking in riddles ha! I found plan A and thought well how on earth do I find who I need to contact I was searching online yesterday all morning, then had a little break down managed to get myself together eventually made a couple of calls then called head office they told me who I need to talk with and gave me a email. I had already put together what I wanted to say, sent the email he got back to me within ten minutes perfect! CANCELLED! Yay!
I have challenged parking tickets before and been successful but not at this point, the amounts they ask for I feel are often so inflated and unreasonable, the amount of stress and pressure they cause really sad. 

Thanks to all the help here just amazing thank you.🙏 

See response below, my point was how is anyone to know if a match/event is on any particular day, not sure if he understood, didn’t bother mentioning it I just said thank you and sent ticket details. Hopefully all is sorted but think I may confirm just to be sure.


…………. ,

I’m contacting you in relation to a parking fine received, on behalf of the company that Savill use to manage the wyvern way retail car park, I’m being harassed by them for payment of £170 they have said on the 14/2/23 my vehicle stayed in the car park for 2hrs 18min the allowed time is usually 3hr that’s what I’ve always known it to be as a regular customer, apparently this is not so on match/event days, but how is anyone who is not attending and has no knowledge of a match/event to know unless they are attending them or have been given notice non of the above apply and I kindly ask for your help in having this parking charge cancelled with DCB legal. 

…………,

The signs do state 2 hours on match days, and there are  signs as you drive in, stating the same.

However if you send me a copy of your ticket I will get it cancelled on this occasion.