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New EE router too new for customer's laptop

mikewill34 · 2024-02-14 16:51:24

Just a quick note about how I "fixed" the router. My customer has just changed from a BT Broadband to EE Broadband contract. EE engineer came out to install the new router and could not get her Windows 10 Lenovo laptop to "see" the WiFi SSID being broadcast by the router. Left her laptop connected to the router via…

Comments

Money_Grabber13579 Posts: 4,475 Forumite

18 February 2024 at 5:58PM

I had the same problem when when I moved from sky to talk talk as one computer suddenly couldn’t see the wi-FI. Tried changing all the settings on the router but nothing worked. Ended up getting a plug in network adaptor but even that isn’t great as it keeps on losing internet access and has to be unplugged and reconnected to start working again. I’ll be going back to sky in the summer and hope that fixes it.

Northern Ireland club member No 382 :j
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