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Refunds and how they're credited

If I receive a refund for a transaction, is it treated as other payments (I'm aware I still have to make my monthly minimum payment on top of that) and credited to the oldest transaction first and so on, or is it specific to the transaction being refunded?

Comments

  • Nasqueron
    Nasqueron Posts: 10,252 Forumite
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    edited 9 February 2024 at 2:18PM
    A refund is classed as a credit, not a payment, it rarely comes off the balance owed. 

    I assume you mean you will pay the card off in full, not the minimum, you might then end up in a small amount of credit but it'll be consumed when you spend over that amount

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • daveyjp
    daveyjp Posts: 13,241 Forumite
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    Its a credit to the account and can either be shown on the next statement as a credit, thereby reducing the balance owned, or if balance is zero putting the account in credit, or it can be used as a part payment against the current month's statement.

    I've had both scenarios and is card issuer dependent.
  • daveyjp said:
    Its a credit to the account and can either be shown on the next statement as a credit, thereby reducing the balance owned, or if balance is zero putting the account in credit, or it can be used as a part payment against the current month's statement.

    I've had both scenarios and is card issuer dependent.
    So it's not credited directly against the transaction being refunded but against the entire balance in the usual manner?
  • CliveOfIndia
    CliveOfIndia Posts: 2,289 Forumite
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    Vlodec said:
    daveyjp said:
    Its a credit to the account and can either be shown on the next statement as a credit, thereby reducing the balance owned, or if balance is zero putting the account in credit, or it can be used as a part payment against the current month's statement.

    I've had both scenarios and is card issuer dependent.
    So it's not credited directly against the transaction being refunded but against the entire balance in the usual manner?
    Correct.  And, as per previous replies, you do need to check your particular card's T&Cs to check whether it'll count as a "payment".  Some will class it as a payment, some will class it as a credit (must admit, in my experience it's more usual for it to be classed as a credit, not a payment, but all cards will be different).

  • Thanks everyone.
  • Fingerbobs
    Fingerbobs Posts: 1,690 Forumite
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    CliveOfIndia said:
    .  Some will class it as a payment, some will class it as a credit (must admit, in my experience it's more usual for it to be classed as a credit, not a payment, but all cards will be different).

    My Barclaycard classes refunds as payments towards the statement balance, and they even reduce the Direct Debit amount accordingly, but I think they're unusual in that respect. It's the only card I've ever held that treats refunds thus. 
  • WillPS
    WillPS Posts: 4,840 Forumite
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    CliveOfIndia said:
    .  Some will class it as a payment, some will class it as a credit (must admit, in my experience it's more usual for it to be classed as a credit, not a payment, but all cards will be different).

    My Barclaycard classes refunds as payments towards the statement balance, and they even reduce the Direct Debit amount accordingly, but I think they're unusual in that respect. It's the only card I've ever held that treats refunds thus. 

    You're right but it's worth noting - the DD amount is locked in around 5 working days before payment, so any refunds that apply after that won't cause the DD amount to decrease.
  • Nasqueron
    Nasqueron Posts: 10,252 Forumite
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    CliveOfIndia said:
    .  Some will class it as a payment, some will class it as a credit (must admit, in my experience it's more usual for it to be classed as a credit, not a payment, but all cards will be different).

    My Barclaycard classes refunds as payments towards the statement balance, and they even reduce the Direct Debit amount accordingly, but I think they're unusual in that respect. It's the only card I've ever held that treats refunds thus. 
    Indeed, my Lloyds one had a refund which didn't come off the DD amount, but the end of year payment of cashback did

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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