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PhilEnticott
Posts: 1 Newbie
I have registered with Leigh Day and have put forward my case for a VW Polo SB65FRU.
I have been advised to provide them with copies of purchase documents. As I no longer have these, I have contacted the dealership where I purchased the vehicle. The dealership apparently has no proof of ownership for this car and are being most unhelpful.
Please advise how I can solve this issue or who else i can contact.
Thank you very much for your help in this matter
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have you asked leigh day what else is acceptable?
eg would a V5 showing you as the 1st ever registered keeper do?1 -
Ask your solicitors/claims management company, its what you are paying them for!PhilEnticott said:I have registered with Leigh Day and have put forward my case for a VW Polo SB65FRU.I have been advised to provide them with copies of purchase documents. As I no longer have these, I have contacted the dealership where I purchased the vehicle. The dealership apparently has no proof of ownership for this car and are being most unhelpful.Please advise how I can solve this issue or who else i can contact.Thank you very much for your help in this matter
No surprise that the dealer hasn't kept paper work for a 2015 sale. V5 doesn't prove you are the purchaser, as it always says, it's not a proof of ownership.1 -
Typically under DPA rules they keep finance stuff for 6 years then destroy it, a 2015 sale they could potentially have done this around 2021/22 hence no records at the dealershipPhilEnticott said:I have registered with Leigh Day and have put forward my case for a VW Polo SB65FRU.I have been advised to provide them with copies of purchase documents. As I no longer have these, I have contacted the dealership where I purchased the vehicle. The dealership apparently has no proof of ownership for this car and are being most unhelpful.Please advise how I can solve this issue or who else i can contact.Thank you very much for your help in this matter
Your card provider / bank might have a record of your purchaseSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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