LG Dishwasher water too cold

I have a 10 month old LG dishwasher that keeps displaying error code BE , ive phoned LG and did everything suggested but no joy , the LG engineer came out and said hed seen the issue before , its because the water is less than 5 degrees, the engineer s have reported this to 
lG who wont accept responsibility. So ive contacted John Lewis from where I purchased, who are proving awkward beyond belief even suggesting i contact the water company?!
i did purchase on credit card, any advice on how to proceed, JL, or LG or section 75, any advice greatly appreciated 

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 9,202
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    Have you checked what the error code means in your manual? Looking at a random LG dishwasher it says bE is for excess suds 

    Cold water can be a cause of oversudsing but there are others. Have you cleaned the interior, filters etc? LG recommend running a cycle with a bowl of 150ml of milk on the top shelf (they don't say if to use detergent or not). 

    Other obvious options are to change your detergent to see if other types cause the same problem.


    With our new washing machine we followed the instruction for hard water (as we have just into the hard water category) and it resulted in far too much foam but because its liquid cleaner its easy to cut down the quantity and the problems gone away. 
  • Olinda99
    Olinda99 Posts: 1,214
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    probably the best advice is to get a different engineer because error code be has nothing to do with cold water

    People also ask
    What does it mean when my dishwasher says be?

    bE error code indicates the use of improper detergent or failure to level the appliance. 
  • Alderbank
    Alderbank Posts: 2,700
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    BE stands for Bubble Error!

    There is a shallow tray at the bottom of your dishwasher, under the drum. Its main purpose is to catch any overflow of suds. The tray contains a liquid sensor which triggers the BE warning.
    The overflow tray also catches any minor leaks. Usually minor drips just evaporate from the tray but if the leak is sufficient they will build up, especially in cold weather, and eventually trigger the BE warning. Appearance after 10 months is the sweet spot for a leak.

    Did the repair man pull the unit out and examine underneath properly? If not I would get him back. I suspect your floor will be wet. Once he looks around the tray he should easily see where the leak is.
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