We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
British Gas account errors
tonystorrow
Posts: 2 Newbie
My online account at BG suddenly says that I am £3800 in credit. The chatbox says that this is because they have added back all the paid charges since we moved into house. No reason is given How can a utility company operate with such a flawed system?.
0
Comments
-
All utility companies have a timing gap, unless they produce bills everyday the "balance" is not correct, just based on the last posted elements.
Look at the transaction history on your online account, it is possible that they've reversed all the bills and are in the process of redoing them.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards