Is Starling Bank in trouble?

paul_cruickshank

My wife and I have operated our main household joint current account with Starling for nearly 4 years, without any hassle or trouble. Both of us had personal accounts with Starling in the past, before they were switched elsewhere.

I attempted to open a second joint account a few weeks ago, and my wife tried to open a new personal account. Both these applications were rejected, and the same message was displayed to us both, stating that Starling were “temporarily” not opening any new accounts at the moment.

This has obviously been a state of affairs “temporarily” for some considerable time, but I have seen nothing about it in the media.

Has anyone any idea what is going on?

DullGreyGuy

Just opened a joint account with them a fortnight ago without any problem. 

Starling do put limits on how many accounts you can have thought and at the moment aren't allowing those who've closed an account to open a new one (https://help.starlingbank.com/personal/topics/setting-up-an-account/can-i-reopen-my-starling-personal-account/) but are accepting applications from those that haven't had accounts types

Nasqueron

DullGreyGuy said:

Just opened a joint account with them a fortnight ago without any problem. 

Starling do put limits on how many accounts you can have thought and at the moment aren't allowing those who've closed an account to open a new one (https://help.starlingbank.com/personal/topics/setting-up-an-account/can-i-reopen-my-starling-personal-account/) but are accepting applications from those that haven't had accounts types

Weirdly I have been a Starling customer, setup the account and switched almost immediately for a bonus. My partner and I wanted a joint account and as Kroo don't do them and Starling pay interest, I decided to go for Starling again, I was able to open a current account fine (it still had my details for the online account) and then we both did the joint account process

My old account was opened in July 22 and switched September 22. We opened the account in January

penners324

They tend to refuse new accounts for those that switched away.

You also need a personal account each for a joint account.

I would change the headline

Hoenir

Perhaps a polite way of saying we don't currently want your new business. In case you are again using us as a stepping stone.