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Shell Energy customer wanting Octopus tariff
jetfighter
Posts: 249 Forumite
I'm sure there might be other threads about this but I couldn't find anything recent.
I was moved from Shell Energy over to Octopus back in December, but I'm still on the old Shell tariff, using the old Shell app, and the old Shell website. I'm a bit confused.
My friend is paying £3 a night to charge her electric car on the Octopus overnight tariff. I'm paying around £16 to charge my smaller car on my Shell tariff.
I'm wondering how I can possibly get myself onto the Octopus tariff, as everything I've read implies that now Shell is owned by Octopus, I am effectively "locked out" of being able to switch which feels really unfair.
Help!
I was moved from Shell Energy over to Octopus back in December, but I'm still on the old Shell tariff, using the old Shell app, and the old Shell website. I'm a bit confused.
My friend is paying £3 a night to charge her electric car on the Octopus overnight tariff. I'm paying around £16 to charge my smaller car on my Shell tariff.
I'm wondering how I can possibly get myself onto the Octopus tariff, as everything I've read implies that now Shell is owned by Octopus, I am effectively "locked out" of being able to switch which feels really unfair.
Help!
0
Comments
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I think your first step should be to contact Shell customer service and ask if you can have the Octopus tariff.I'm guessing it's either Octopus Go or Intelligent Go?If they say no, call Octopus CS, explain that you're a Shell customer, and ask them the same question.N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.1 -
... and if all that fails, switch elsewhere, then switch back to Octopus...
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