Internet problems with Lenovo Ideapad 3 - Network adaptor

paul2louise

My sons laptop just stopped working the internet last night. I have watched no end of Youtube this afternoon. He cannot connect to any network. In device manager it shows error with the network adaptor. I have uninstalled and reinstalled it. I downloaded an adaptor off lenovo website with memory stick and tried to run that. I have used CMD prompt to reset the controller and i get error messages.

Is it repairable. The local computer guy I go to is off sick. 

It doesnt have an ethernet port to connect to router.

I am totally lost and he needs to do his homework.

Thanks

debsy42

You could buy something like these in the meantime https://www.amazon.co.uk/Ethernet-Adapter-Gigabit-Network-1000Mbps-Gray/dp/B0C7Z9FHJN/ref=sr_1_3?keywords=usb+to+ethernet+adapter&qid=1706983518&sr=8-3&th=1

and 

https://www.amazon.co.uk/Archer-T3U-Wireless-Supports-10-9-10-13/dp/B07LGMD97Z/ref=sr_1_3?c=ts&keywords=USB+Computer+Network+Adapters&qid=1706983631&s=computers&sr=1-3&ts_id=430581031

My network adaptor was very unreliable in my laptop so I bought a usb wireless adaptor which worked fine

paul2louise

debsy42 said:

You could buy something like these in the meantime https://www.amazon.co.uk/Ethernet-Adapter-Gigabit-Network-1000Mbps-Gray/dp/B0C7Z9FHJN/ref=sr_1_3?keywords=usb+to+ethernet+adapter&qid=1706983518&sr=8-3&th=1

and 

https://www.amazon.co.uk/Archer-T3U-Wireless-Supports-10-9-10-13/dp/B07LGMD97Z/ref=sr_1_3?c=ts&keywords=USB+Computer+Network+Adapters&qid=1706983631&s=computers&sr=1-3&ts_id=430581031

My network adaptor was very unreliable in my laptop so I bought a usb wireless adaptor which worked fine

thank you, are network adaptors a problem that happens a lot, Do they sometimes just stop working like this

Neil_Jones

paul2louise said:

debsy42 said:

You could buy something like these in the meantime https://www.amazon.co.uk/Ethernet-Adapter-Gigabit-Network-1000Mbps-Gray/dp/B0C7Z9FHJN/ref=sr_1_3?keywords=usb+to+ethernet+adapter&qid=1706983518&sr=8-3&th=1

and 

https://www.amazon.co.uk/Archer-T3U-Wireless-Supports-10-9-10-13/dp/B07LGMD97Z/ref=sr_1_3?c=ts&keywords=USB+Computer+Network+Adapters&qid=1706983631&s=computers&sr=1-3&ts_id=430581031

My network adaptor was very unreliable in my laptop so I bought a usb wireless adaptor which worked fine

thank you, are network adaptors a problem that happens a lot, Do they sometimes just stop working like this

If you have any anti-virus on the computer uninstall it.  You may find your internet connection returns.

paul2louise

I have ordered a usb adaptor so will see what I can do when I get it. Thanks 

Neil_Jones

paul2louise said:

I have ordered a usb adaptor so will see what I can do when I get it. Thanks 

Have you uninstalled the anti-virus or not?  If not, do so now.  You can get removal tools from the respective websites if it won't uninstall on its own.

If the issue fixes itself, cancel the order, refuse it, send it back or flog it to somebody else.

If your anti-virus is causing this problem you can show the computer as many network adapters you like because it won't make any difference.