Foreign workers

Sarah69
Sarah69 Posts: 472 Forumite
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edited 4 February 2024 at 1:22PM in Employment, jobseeking & training
Hi, I work for the NHS and am wondering if there are any laws about speaking their own language whilst at work?

I’m an HCA and work on wards. I was with a patient and another HCA who is foreign. We had to call a nurse over and a few came in where they preceded to speak in the their own language. I find it very rude. Yes they can talk of duty in there own on time but during work time I think it should be English. 
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  • QrizB
    QrizB Posts: 16,863 Forumite
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    If you're being told that you're not allowed to speak in your national language to other people who also speak it, that's likely to be indirect discrimination and illegal:
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  • moocowone
    moocowone Posts: 65 Forumite
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    edited 3 February 2024 at 2:01PM
    I broadly agree with QrizB, but wonder if there might be some exceptions for safety critical stuff (e.g. it’s safer if everyone speaks English in the operating theatre, rather than having the surgeons talking to each other in a foreign language and the anaesthetist having no idea what’s happening.)

    for staff room and casual chit chat, however, speak whatever you want, but be aware that it will exclude some people from the conversation, which could be construed as bullying in some circumstances (but absolutely not all).
  • Brie
    Brie Posts: 14,233 Ambassador
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    I was a first aider at a medical emergency at work and two of the others started speaking to each other in Welsh.  They apologised to me, said they weren't being rude but it's was easier for them and gave me a short update once they'd finished.  Perfectly acceptable as far as I'm concerned.  Likewise we have a lot of Spanish speakers and they often chat in their own language together.  But they don't do it generally when working or in meetings.  
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  • YBR
    YBR Posts: 672 Forumite
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    I've had this discussed in the workplace too. In my experiences, business and safety-critical communications generally have an agreed language, and recruitment needs to take this into account. When it comes to social chit-chat then we felt it was discriminatory to ask people to never use their own languages while at work.
    This does flip if those languages are used against others that don't understand, such as when it excludes, and worse talking about colleagues "behind their back".
  • LightFlare
    LightFlare Posts: 1,405 Forumite
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    As long as it doesn’t compromise the health,safety and welfare of anyone then I can’t see the problem
  • Marcon
    Marcon Posts: 13,881 Forumite
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    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Flugelhorn
    Flugelhorn Posts: 7,178 Forumite
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    As long as it doesn’t compromise the health,safety and welfare of anyone then I can’t see the problem
    I think this the key - TBH rarely happened at work however I have been in situations where an elderly polish patient was distressed and the polish speaking anaesthetist chatted away to her in polish - probably much more calming and likely to have grounded her more quickly 

    also 2 nurses in nursing home who were Bulgarian, chatting to each other but the moment there was a visitor, resident or another member of staff around they reverted to English. 

    reckon problem can really  come when others feel left out or feel things are being said which shouldn't be - also case of why they are doing it? If to stop others understanding then it is foolish to assume others can't understand your language. 
  • Undervalued
    Undervalued Posts: 9,494 Forumite
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    Marcon said:
    Not that there would be any bias in the reporting at all, considering the publication!!!
  • elsien
    elsien Posts: 35,571 Forumite
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    edited 3 February 2024 at 7:50PM
    There is not going to be legislation around who speaks what language at work however, there may be policies and good practice.

    Context is all. Chat in staffroom, no problem whatsoever. Ignoring a client, while talking in a different language, more of an issue.

    Perhaps the OP might like to provide a few more details? 
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  • Marcon
    Marcon Posts: 13,881 Forumite
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    Marcon said:
    Not that there would be any bias in the reporting at all, considering the publication!!!
    Various other nationals reported in similar vein, but this one didn't require registration to read.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
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