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EDF Kraken changeover

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Comments

  • WBCPB
    WBCPB Posts: 504 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Mobtr said:
    Ring them, with their new way of working you should get through fairly quickly  
    Care to share with the forum?
  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    edited 5 March 2024 at 7:53PM
    They’ve adopted the octopus way, multiple teams who have their own set of customers so you should just deal with the same people each time rather than be put in a queue & could be answered by anyone in the company 
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