Child passport woes

marcia_

Postik said:

smudge56 said:

It shows the photo of your daughter for them to certify that’s who it is (just like the certification on the physical photos on a paper application). It then asks questions about the parents and how long they have known the person who made the declaration and how they know them.  (How could you say you knew a child for two years if they were only three months old)

But that was my original issue, in that I don't really know anyone who met one of the required professions who has also met my daughter.  People were saying, "They are verifying your identity, not your daughter's, so you can ask anyone you know" but that wasn't true, the person also had to know my daughter.

smudge56 said:

Don’t bother sending your birth certificates. Your passport number is enough. Believe me.    You are speaking to a call centre when you phone - not always experienced and sometime can’t be bothered looking at proper guidance as they have a time limit for each call. 

I don't see that I have much choice, they are specifically asking for one of the parents' birth certificates in the information they have sent to me.  It's not like when I queried it with them they said it's a mistake and not to bother.  It's going to be a 15 day delay in getting this, but I guess the delay could be much longer if I don't send it and then they still insist on it.  I wouldn't put anything past them because the whole process is shambolic.

 No they do not need to 'know' your daughter. They just need to verify the photo is a true likeness. Seeing her once whilst they sign the photo is enough. 

Postik

marcia_ said:

  No they do not need to 'know' your daughter. They just need to verify the photo is a true likeness. Seeing her once whilst they sign the photo is enough. 

They won't see her nor sign a photo because it's done online via a link that's emailed to them.

smudge56 said:

https://assets.publishing.service.gov.uk/media/649ed76245b6a2000c3d4683/British_citizenship__V17_FOR_GOV.UK_publication_.pdf

Page 21. This is the actual HMPO guidance. 

Just an update on this, I sent them our daughter's birth certificate and my wife's birth certificate (had to order the birth certificate and wait 2 weeks).  They have now written back saying that they want our marriage certificate.  This is despite us already having valid passports ourselves.

Edit: I went through the guidance that you linked to and picked out the relevant part:

Documents needed as evidence under section 1(1)(a)
either parents’ British passport or passport number if the parent was born after 1 January 1983 (in the UK or overseas), provided the passport record on Main Index shows the parent was British at the time of their child’s birth. This could be shown by:
o the date of issue of the current passport
o previous passport records (where previous passports can be clearly linked
to the current passport)
o information in case notes for the current or any previous passports

So you were right and they are wrong, which does not surprise me.  But I have no choice but to waste more time on their stupid demands.

marcia_

Postik said:

marcia_ said:

  No they do not need to 'know' your daughter. They just need to verify the photo is a true likeness. Seeing her once whilst they sign the photo is enough. 

They won't see her nor sign a photo because it's done online via a link that's emailed to them.

smudge56 said:

https://assets.publishing.service.gov.uk/media/649ed76245b6a2000c3d4683/British_citizenship__V17_FOR_GOV.UK_publication_.pdf

Page 21. This is the actual HMPO guidance. 

Just an update on this, I sent them our daughter's birth certificate and my wife's birth certificate (had to order the birth certificate and wait 2 weeks).  They have now written back saying that they want our marriage certificate.  This is despite us already having valid passports ourselves.

Edit: I went through the guidance that you linked to and picked out the relevant part:

Documents needed as evidence under section 1(1)(a)
either parents’ British passport or passport number if the parent was born after 1 January 1983 (in the UK or overseas), provided the passport record on Main Index shows the parent was British at the time of their child’s birth. This could be shown by:
o the date of issue of the current passport
o previous passport records (where previous passports can be clearly linked
to the current passport)
o information in case notes for the current or any previous passports

So you were right and they are wrong, which does not surprise me.  But I have no choice but to waste more time on their stupid demands.

 So it's impossible for you to introduce your child to them? 

baser999

Have a holiday at home instead  perhaps? 

Postik

marcia_ said:

  So it's impossible for you to introduce your child to them? 

Yes, virtually.  A lot of the professional people I know are through work.  It's not really appropriate or practical to try and introduce them to my teenage daughter.  In any case, I have resolved this now by using someone that I know who is a "manager" and I doubt the passport office is going to check any further.

baser999 said:

Have a holiday at home instead  perhaps? 

My daughter is going on a school trip abroad.