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Help required .... In a Mess!

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  • sourcrates
    sourcrates Posts: 31,627 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Maybe, maybe not, sometimes debts are not chased at all.

    When whoever picks them up writes to you, then you will know, until then, carry on as per normal.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • So I now have 3 defaults - all good.
    Question: I have received a letter from Amex saying that my account has been cancelled and all amounts outstanding are now payable in full and also that it has been transferred to Brachers LLP Solicitors.
    It sounds like its about to default but according to my credit file it is still in arrears, Best plan of action is that I maintain radio silence until the default appears then approach Brachers?
  • sourcrates
    sourcrates Posts: 31,627 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 12 July 2024 at 12:17PM
    Amex have been known to go straight to legal action, although the debt must still default first, so be aware of any correspondence, and keep checking your credit file for the default to be registered.

    A default notice should be sent in the post first off, so keep an eye out for that.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • I'm having to deal with Brachers for and on behalf of American Express.
    I maintained radio silence as the debt had not defaulted, until they caught me out by phoning my workplace!
    During that conversation I told them that I was withholding payments until the CC defaulted.
    That worked because within a week it had. I have now set up a standing order paying £37 towards a £3k debt (roughly a six year payment period)
    Their reply is as follows
    I appreciate you have set up a standing order to pay the balance, however we require an income and expenditure form to be completed in order to show that the payment is affordable and acceptable to American Express
    Please have this completed by 20/09/2024
    Am I under any obligation to supply this or can you suggest a reply?
    Thanks again for your help
  • RAS
    RAS Posts: 35,702 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They'd like is but you are under no obligation to provide it. 

    And if you were doing a formal DMP, the amount considered acceptable can be adjusted.
    If you've have not made a mistake, you've made nothing
  • sourcrates
    sourcrates Posts: 31,627 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper

    "we require an income and expenditure form to be completed in order to show that the payment is affordable and acceptable to American Express"

    Note the above, they are obligated to make certain that the payment you have proposed is affordable to you, they don`t want to lay themselves open to an affordability complaint, nor any remedial action by the FCA, so they are asking this for your benefit, as well as their own.

    Its very simple, just make the SOA show a £37 disposable income balance, the figures you quote can be made up, as long as the end result shows £37.

    Its all about tactics and what makes your life easier.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • ManyWays
    ManyWays Posts: 1,387 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Looking back at your SOA, you have three loans from Novuna so you should think about making an affordability claim to get the interest removed from them. See the Debt Camel website for details with templates. 
  • ManyWays said:
    Looking back at your SOA, you have three loans from Novuna so you should think about making an affordability claim to get the interest removed from them. See the Debt Camel website for details with templates. 
    I agree, I have 3 novuna loans. All given to me in 2022. Just won unaffordable lending complaint and have had interest removed from the loans wiping around 18k off the total I'm due back to them. I used the template on debt camel
    Debts Jan 2024 : £105000!!eek!!
    Debts Sept 2024 : £81000
    Debts Oct 2024: £73600 


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