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Never received original PCN , now have Debt recovery plus letters

Hi 

I have received a letter from Debt recovery company for non payment of penalty charge notice sent from EURO car parts. The notice was related to an event happened on 17 /11 /23.

 I then contacted the Debt receovery plus and they mentioned if you will pay it today, I have to pay 145 GBP.

 -First of all I never received any PCN since 17/11/23 from Eurocar parts.

- Debt recovery emailed me the PCN with evidence and the actual penalty was of 100gbp and if I would have paid within 14 days It would have costed me 60. 

DRC made me aware that she can’t do anything as I have to contact Euro car parts/Royal Mail and take the matter to them and pay the amount to us.

 

Instead of 60 gbp now I am asked to pay 145 gbp to Debt recovery.

 

I am not denying to pay the fine (60) but I can't contact anyone in ECP. 

First I didn’t receive the PCN and then I lost my right to appeal and the opportunity to reduce my penalty.

Please advise on next steps/options with possible financial outflows and whom should I contact?


Comments

  • Fruitcake
    Fruitcake Posts: 59,439 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 1 February 2024 at 11:30AM
    It is not a fine nor a penalty, and I doubt Euro Car Parts issued the keeper with a parking charge notice. Please tell us the correct name of the parking company as there is more than one with Euro in the title.

    Debt collectors are powerless and can safely be ignored. This is explained in the fourth post of the sticky Announcement for NEWBIES.

    Plan A is always a complaint from the keeper to the landowner and the keeper's MP.

    Never, ever 'phone an unregulated private parking company nor any of their agents. Block their number if they try to call you.
    Did you reveal the driver's identity when you spoke to the debt collector? I hope not.

    Where did the alleged event occur? It may have cropped up here before.

    Other than complaints, you should get photos of the site and signage, then go into ignore mode unless you get a Letter of/before Claim or a court claim. Come back to this thread if that happens.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Coupon-mad
    Coupon-mad Posts: 149,975 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 1 February 2024 at 1:45PM
    Same answers as this one last week exactly the same as yours (we get a thread just like this every week, and no-one pays):

    https://forums.moneysavingexpert.com/discussion/6500488/letter-from-debt-collectors-for-parking-fine
    I am not denying to pay the fine

    Oh yes you are!

    This isn't a 'fine'!

    You need to read the NEWBIES thread (no link needed/given). No-one here pays a private parking charge all the time what MPs unanimously called a 'cowboy' industry remains unregulated.  Why are you taking it seriously?

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Fruitcake said:
    It is not a fine nor a penalty, and I doubt Euro Car Parts issued the keeper with a parking charge notice. Please tell us the correct name of the parking company as there is more than one with Euro in the title.

    Debt collectors are powerless and can safely be ignored. This is explained in the fourth post of the sticky Announcement for NEWBIES.

    Plan A is always a complaint from the keeper to the landowner and the keeper's MP.

    Never, ever 'phone an unregulated private parking company nor any of their agents. Block their number if they try to call you.
    Did you reveal the driver's identity when you spoke to the debt collector? I hope not.

    Where did the alleged event occur? It may have cropped up here before.

    Other than complaints, you should get photos of the site and signage, then go into ignore mode unless you get a Letter of/before Claim or a court claim. Come back to this thread if that happens.
    Apologies for the typo. Ist EUROCARPARKS (Eurocarparks dot com)

    I was charged for parking vehicle more tha maximum period allowed ( 4 hrs parked instead of 2). I am the driver and the car is mine which is clear from evidence they emailed me yesterday.

    Event occured on 17/11/23
  • Coupon-mad
    Coupon-mad Posts: 149,975 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 1 February 2024 at 5:01PM
    OK. Same advice as that case I linked.  Obviously get that old address ERASED from the databases of the parking firm and the debt crawlers.  That is all. 
     
    See you back here if you get a claim.  :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Le_Kirk
    Le_Kirk Posts: 24,290 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    OK. Same advice as that case I linked.  Obviously get that old address ERASED from the databases of the parking firm and the debt crawlers.  That is all. 
    .... and update the address on your V5C with DVLA - it is important to note that DVLA do not have joined up thinking and just changing the address on your licence (if you did that) will not change it in your V5C (log-book)!
  • So exactly the same thing happened has happened to me from a an overstay on the 14/11/23.

    First three letters never arrived but were emailed to me.

    Debt recovery were appalling during the phone call so I'm now ignoring them
  • Coupon-mad
    Coupon-mad Posts: 149,975 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No ringing these people.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • So today I have received another letter from DRC and they have provided the subsequent court action by the client which will going to impact my credit history.

    Question: At which stage my credit history will going to have an impact before court case or after court case?
  • Coupon-mad
    Coupon-mad Posts: 149,975 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 February 2024 at 6:01PM
    y2farrukh said:
    So today I have received another letter from DRC and they have provided the subsequent court action by the client which will going to impact my credit history.

    Question: At which stage my credit history will going to have an impact before court case or after court case?
    Never - because you will defend it using our template defence. We risk no-one's credit rating.  Come back when you get a claim or LBC (I can't tell from your description, if DCB Legal have sent you a LBC - see NEWBIES thread second post).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Nellymoser
    Nellymoser Posts: 1,411 Forumite
    1,000 Posts Second Anniversary Name Dropper
    So many people don't receive 1st and/or 2nd pcn but the £170 payment due letter often manages to drop through letter boxes.

    PPCs always claim discounted rate/full rate pcns/court claim letters were sent though they offer no evidence to prove this. Since they CHOOSE NOT to provide evidence of their posting we must continue to press gov to ensure they do and see it included in the new Parking CoP. Please sign/share @jmccabe petition closes 22nd june 2024.
    https://petition.parliament.uk/petitions/652355
    Require communications from Private Parking companies to be traceable/trackable
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