Closing Universal Credit Account, good idea?

peteuk

As this is a copy of the last comment on your other thread can I ask what more do you want.  

If they reopen your UC claim with the TP on it then I would say youve been lucky. 

Go to the job centre - if it’s like the one my son goes to you’ll get no change out of the security on the front door.  Im not sure what your aim in visiting is.  

Phone them back, it’s been a week (as of tomorrow) ask what is happening.

Completing a new application isn’t the answer until youve been told to do so by UC. 

Spoonie_Turtle

textbook said:

I stupidly closed my UC account with transitional protection and now trying to reopen it on the phone

So I called them and they said they'd review the case and there would be a good chance they'd reopen the old account with transitional protection.   They called me back last Monday 12th and said they were on it and to login soon and check my acccount.  When I logged in this morning (Saturday 17th Feb)there was no message.  Last week i did get half way through filling in details for new account but never finished it.  Call them back?  Go into Jobcentre?  I can query what's happened until 28th Feb

So can you see your journal and everything again now? 
If not, is there any difference between when you tried to log in previously when it was closed, and when you've now logged in?

textbook

Spoonie_Turtle said:

textbook said:

I stupidly closed my UC account with transitional protection and now trying to reopen it on the phone

So I called them and they said they'd review the case and there would be a good chance they'd reopen the old account with transitional protection.   They called me back last Monday 12th and said they were on it and to login soon and check my acccount.  When I logged in this morning (Saturday 17th Feb)there was no message.  Last week i did get half way through filling in details for new account but never finished it.  Call them back?  Go into Jobcentre?  I can query what's happened until 28th Feb

So can you see your journal and everything again now? 
If not, is there any difference between when you tried to log in previously when it was closed, and when you've now logged in?

I can see journal, as i partly started filling out address and contact details on 5th feb but says cannot see journal until finished to-dos.   Thought there would be message from UC but can't see it

Spoonie_Turtle

textbook said:

Spoonie_Turtle said:

textbook said:

I stupidly closed my UC account with transitional protection and now trying to reopen it on the phone

So I called them and they said they'd review the case and there would be a good chance they'd reopen the old account with transitional protection.   They called me back last Monday 12th and said they were on it and to login soon and check my acccount.  When I logged in this morning (Saturday 17th Feb)there was no message.  Last week i did get half way through filling in details for new account but never finished it.  Call them back?  Go into Jobcentre?  I can query what's happened until 28th Feb

So can you see your journal and everything again now? 
If not, is there any difference between when you tried to log in previously when it was closed, and when you've now logged in?

I can see journal, as i partly started filling out address and contact details on 5th feb but says cannot see journal until finished to-dos.   Thought there would be message from UC but can't see it

Was this the initial claim or the start of the reapplication?

textbook

Spoonie_Turtle said:

textbook said:

Spoonie_Turtle said:

textbook said:

I stupidly closed my UC account with transitional protection and now trying to reopen it on the phone

So I called them and they said they'd review the case and there would be a good chance they'd reopen the old account with transitional protection.   They called me back last Monday 12th and said they were on it and to login soon and check my acccount.  When I logged in this morning (Saturday 17th Feb)there was no message.  Last week i did get half way through filling in details for new account but never finished it.  Call them back?  Go into Jobcentre?  I can query what's happened until 28th Feb

So can you see your journal and everything again now? 
If not, is there any difference between when you tried to log in previously when it was closed, and when you've now logged in?

I can see journal, as i partly started filling out address and contact details on 5th feb but says cannot see journal until finished to-dos.   Thought there would be message from UC but can't see it

Was this the initial claim or the start of the reapplication?

start of reapplication.     I did call them and they said they're looking at my complaint of being fed misinformation about not bothering to pursue my claim and will contact me with an answer.  Two weeks now and no answer

Spoonie_Turtle

textbook said:

Spoonie_Turtle said:

textbook said:

Spoonie_Turtle said:

textbook said:

I stupidly closed my UC account with transitional protection and now trying to reopen it on the phone

So I called them and they said they'd review the case and there would be a good chance they'd reopen the old account with transitional protection.   They called me back last Monday 12th and said they were on it and to login soon and check my acccount.  When I logged in this morning (Saturday 17th Feb)there was no message.  Last week i did get half way through filling in details for new account but never finished it.  Call them back?  Go into Jobcentre?  I can query what's happened until 28th Feb

So can you see your journal and everything again now? 
If not, is there any difference between when you tried to log in previously when it was closed, and when you've now logged in?

I can see journal, as i partly started filling out address and contact details on 5th feb but says cannot see journal until finished to-dos.   Thought there would be message from UC but can't see it

Was this the initial claim or the start of the reapplication?

start of reapplication.     I did call them and they said they're looking at my complaint of being fed misinformation about not bothering to pursue my claim and will contact me with an answer.  Two weeks now and no answer

Oh, that doesn't sound good that the reapplication is still sitting on there.  I'm sorry I have no idea what else you can do.