Virgin Renew or New contract

Tony5896 Posts: 20
First Post
It’s come to that contract time of renewing at the inflated price, haggling going elsewhere ..

I’m not a haggler and virgin are currently offering my Package at a lower rate .. 

so I ask, is there any mileage in just cancelling my contract and taking out a new one at the lower rate or do they have something in place to stop that ? 


  • victor2
    victor2 Posts: 7,514
    I'm a Volunteer Ambassador First Anniversary Name Dropper First Post
    Some people report that they have successfully taken out a new contract in their partner's name. Virgin won't entertain you doing that in your name and address though. But as it involves cancelling anyway, do that and wait for the almost inevitable call with a decent renewal offer.
    It's a pain, but doesn't involve much negotiation or haggling. Always have an alternative in mind if you're going that route, just in case!

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. 

    All views are my own and not the official line of MoneySavingExpert.

  • PZ19
    PZ19 Posts: 468
    First Anniversary First Post Name Dropper
    You don’t need to haggle, just put your cancellation in, and they should ring back with a good price.  If you don’t want to haggle just say yes or no.  You have 30 days to change your mind, so if you don’t get a call just cancel your cancellation
  • Tony5896
    Tony5896 Posts: 20
    First Post
    Brill, it’s normally my wife to do this and she loves a good haggle .. I’m thinking put in her name and it’s win win 
  • jbrassy
    jbrassy Posts: 641
    First Anniversary First Post Name Dropper
    I can never be bothered to haggle as it's a waste of time. The best deals are reserved for new customers. Just cancel the current contract and take out a new contract in your wife's name. Then when your wife's contract ends, cancel it and take out a new contract in your name and so on and so forth.

    I did this several times over 8 years with my partner and Virgin never stopped me. 
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