Refunds of excess payments when there is a gift card used in your original transaction

born_again

Mike555er said:

I doubt this is anything to do with money laundering and everything to do with capturing more spend.

Can’t believe it’s allowed tbh

I'm old enough to remember if you did not spend the full amount of a gift card, you got no change.

Where is the issue in them refunding to the gift card?
Other than not wanting to shop there again?

RefluentBeans

Mike555er said:

Very surprised by the responses, when I worked in retail in the past that’s not how it was done as it was recognised that the customer had spent their voucher. 

But thanks all for the input.

Not sure what sort of retail you’ve worked in prior, but this has been the way every retailer I’ve worked for (varying from groceries to high street to more boutique) has always done it. 

Also it is absolutely allowed. As others have said there’s other ways to get around it.