gas safety check and boiler service

rierie333
rierie333 Posts: 3 Newbie
First Post
edited 2 February 2024 at 10:42AM in Energy
the lanlord arranged for someone to come to my property for gas safety check and a boiler service the guy arrived he spent 1-2 mins on gas meter then asked me to sign my signature on his phone he then went to the boiler with a drill to take the front off so I went and sat down in other room I heard tap running for few mins he then called me to ask my sign his phone again how has he done gas safety check wrote all answers on his phone then done boiler service in space of 10-15 mins? I was so worried that the checks haven’t been done so I was checking videos online of everything I read on the certificate baring in mind his put yes to all of stuff he never done like check if there’s smoke alarm check the co alarm and expiry date and some other stuff. So I started contacting the lanlord and gas safety register and the guys manager at safe2 lanlord claiming I’m lying the manager telling me to contact gas saftey people contact them they can only advice me to go back to lanlord I don’t know what to do!! Hopefully someone on here can help ??? Does anybody know the required check? And how long it’s meant to take? 

Comments

  • Netexporter
    Netexporter Posts: 1,841 Forumite
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    It took about half an hour, when I was a tenant, but I generally had a bit of a yarn with the engineer, so I daresay he could have done it quicker.
  • FreeBear
    FreeBear Posts: 18,020 Forumite
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    The actual checks for a Gas Safe certificate are virtually all visual, and judging by my certificate, Carbon Monoxide alarms are not even mentioned. It is a joke... Mine states that Protective Equipotential Bonding is satisfactory - Impossible, as it wasn't present for some weeks after the paperwork was issued..
    Servicing on most boilers again consist of mostly visual checks and a few parts cleaned before doing a combustion fume check - If it a fairly new boiler, 5-10 minutes of work.

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  • is every fume testing device noisy cause other then the tap running I never heard a noise and on a video I watched it showed them testing via the top of the boiler in these hole things he wouldn’t of reached that with out a step ladder so how did he get the co2 readings? 
  • Netexporter
    Netexporter Posts: 1,841 Forumite
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    They poke a probe through a sampling port in the boiler.. The noise is like the sound you get from a blood pressure machine, as it inflated the cuff, if you've ever experienced that. You wouldn't hear it from the next room.
  • jefaz07
    jefaz07 Posts: 620 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 25 January 2024 at 7:47PM
    FreeBear said:
    The actual checks for a Gas Safe certificate are virtually all visual, and judging by my certificate, Carbon Monoxide alarms are not even mentioned. It is a joke... Mine states that Protective Equipotential Bonding is satisfactory - Impossible, as it wasn't present for some weeks after the paperwork was issued..
    Servicing on most boilers again consist of mostly visual checks and a few parts cleaned before doing a combustion fume check - If it a fairly new boiler, 5-10 minutes of work.

    They should be mentioned (if rented) and are mandatory in rented accommodation. 
    You’re right about mostly visual though. And 5 minutes is pushing it slightly haha. The tightness test takes 4 minutes. But I’ll wager there is a lot of corner cutting. 
  • tacpot12
    tacpot12 Posts: 9,194 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I have my boiler at home serviced every year, and it takes a good hour to do so. Googling suggests that a Gas Safety inspection should take about 30 minutes, but it might take a little less and still be done correctly if the engineer is quick. 

    I think that all you can do is ask Gas Safe to note your concern about the engineer, and offer that they can come around to check the installation IF they think 15 minutes was too quick to have done the check properly.

    Make sure your Carbon Monoxide detector is working. It is your landlord's responsiblity to provide one, but if they haven't buy one yourself asap and take it with you when you leave. 
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • MikeJXE
    MikeJXE Posts: 3,849 Forumite
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    My son is a gas safe engineer and it sounds about right to me although he is quick

    Did he test oven/hob/fire if they are gas ?

    Check his name on gassaferegister.co.uk 
  • I did report his name and everything he done to gas safety they told me to go back to lanlord and tell him to request a refund or tell them they need to repeat the tests but as usual he ain’t replied he just thinks I’m making it up in why I don’t know what would I gain! I have carbon monoxide detector thankfully.. he didn’t test cooker or anything cause there electric
  • Lorian
    Lorian Posts: 6,184 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It doesn't take long to do gas safety tests. Service should take longer. I guess when you heard the tap running he was causing demand to run the flue gas analyser test.
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