Octopus Energy - Thinking of having smart meters - Which models are they installing?

BigBlueSky

I've been an Octopus Energy customer for some time and heard that they had previously offered customers a £50 incentive to get a smart meter installed.  It seems that this is not something they are currently running so I have given up waiting for this to return.

I'm thinking of going ahead anyway and getting the smart meters and IHD installed.

Does anyone know what make/model of smart meter and IHD they are currently installing ?

Thanks in advance

Xbigman

The answer is unfortunately whatever they have in the Van. I have a Kaifa meter which there were a lot of complaints about a few years ago but I've never had a problem and its easy to read. They all work pretty well. Don't worry about it.



Darren

BigBlueSky

Thanks - I was wondering as I had read previously about some smart meters being extremely difficult to read.  I know you can use the IHD, but was just interested in what models are currently being rolled out generally.

Thanks

Netexporter

Mine's a Kaifa MA120, fitted April 2023. Again, works pretty much perfectly. Occasionally loses signal to IHD but it is going through two concrete block walls. I also have an Octopus Home Mini, which gives better data than the IHD.

Spoonie_Turtle

Ours is L+G E470 type 5533, installed in July.  Perfectly fine and simple to read*, photographs well which is useful for taking a reading and having a record.

*Full disclosure, we only use the one register though.  Obviously might need a button press or two if multiple registers were in use.

Swipe

Even if a complex menu/button combination press sequence is required, once memorised, it should still only take a few seconds to get the readings.