County Court Claim

Not_A_Hope

I will try uploading to MCOL.

Do NOT upload your defence to MCOL. 

newuser8

@Trainerman that is correct, however I am not sure if it has gone to the right department. The issue now, I am not able to login to MCOL as I do not remember the password. I have tried to reset it, however I just get sent a code and when I login, it brings me to https://www.gov.uk/make-court-claim-for-money. when i click make a claim and enter my gateway id i get a 'The request is blocked' message.

newuser8

I can only hope for the best as I have no other alternative way to submit my defence. 

newuser8

Has anyone submitted a defence today? Did you get a similar response?

Debszzzz2

@newuser8 you should stop panicking. As long as you received an auto-response from the ccbcaq@justice.gov.uk email address and you included the claim number in the title of your email, it will go to the correct dept. Did you cc in yourself? Did you receive the email?

newuser8

@Not_A_Hope, is there a reason why you have suggested I should not upload my defence on MCOL? 

KeithP

newuser8 said:

@Not_A_Hope, is there a reason why you have suggested I should not upload my defence on MCOL? 

Yes, there is a very good reason.

The MCOL box simply isn't big enough.
It will truncate your Defence and also destroy the formatting.

You have a receipt for your Defence. That's all you need. Stop worrying.

newuser8

@Debszzzz2, No I didn't cc myself but I can see it in my sent folder. Okay thanks, I will take the response from ccbcaq@justice.gov.uk as evidence of receipt. 

Coupon-mad

newuser8 said:

I can only hope for the best as I have no other alternative way to submit my defence. 

Please - as I said - search the forum for a phrase from that email. It's normal - it is the acknowledgement - and needs no discussion.

newuser8

@Coupon-mad, thanks I did a search a found something about delays but wasn't certain it was similar to my issues. All resolved now and many thanks for all your help.