We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.
ASOS returns
ihatebananas
Posts: 57 Forumite
Hi,
Brought son clothing for Xmas, some of it doesn’t fit/doesn’t like. Requested return which was accepted but then totally didn’t see return dates and now 5 days after return, qr code expired.
Contacted asos, no refund but asked for gift voucher. Said only warehouse will issue. Won’t issue another barcode. They said I can pay to send.
Can I ask if anyone has done this? It’s over £250 so a lot of money.
i know the law says 14 days are refund requested but I suppose that’s included in the 28 days.
Can I ask if anyone has done this? It’s over £250 so a lot of money.
i know the law says 14 days are refund requested but I suppose that’s included in the 28 days.
0
Comments
-
You have 28 days from receipt to return for a refund. Yes, 14 days is part of the 28 days.1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350K Banking & Borrowing
- 252.7K Reduce Debt & Boost Income
- 453.1K Spending & Discounts
- 242.9K Work, Benefits & Business
- 619.8K Mortgages, Homes & Bills
- 176.4K Life & Family
- 255.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards