BT Whole Home

Sterlingtimes

I have six discs. The "primary" disc is connected to the router. However, the primary disc is inconveniently placed relative to the house geography.

I have just added an ethernet run so that the primary disc is close to the body of action in the house. This has improved matters considerably.

Question: Can I connect two discs simultaneously into two different router ports such that there are effectively two primary discs instead of one?

gefnew

Will this shed any light on it.
BT Whole Home Wi-Fi FAQs - Set-up and installation | BT Help

Grumpy_chap

I wonder whether the practical solution is for the OP to simply try the set up with two "discs" plugged in via ethernet and see what happens.
Probably quicker than looking at instructions.

I had a similar thing with Google Nest WIFI recently - spent two weeks trying to assess if a change would work when it suddenly dawned on my that I could simply plug it in to test and if it did not work, swap the plugs back to how they were.  Thought it would be 5 minutes total.  Probably took an hour or so as I needed to change some configuration settings.

gefnew

First paragraph states.

Can I connect more than one disc to my hub (router) using the Ethernet cables?

Yes, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). Just plug in the cable in the disc’s RJ45 socket and it'll join your Whole Home Wi-Fi network.

debitcardmayhem

Grumpy_chap said:

I wonder whether the practical solution is for the OP to simply try the set up with two "discs" plugged in via ethernet and see what happens.
Probably quicker than looking at instructions.

I had a similar thing with Google Nest WIFI recently - spent two weeks trying to assess if a change would work when it suddenly dawned on my that I could simply plug it in to test and if it did not work, swap the plugs back to how they were.  Thought it would be 5 minutes total.  Probably took an hour or so as I needed to change some configuration settings.

Best advice I have seen for ages👍

Sterlingtimes

gefnew said:

Will this shed any light on it.
BT Whole Home Wi-Fi FAQs - Set-up and installation | BT Help

Thank you. Now I read it again, this does appear to provide the answer.

Sterlingtimes

Grumpy_chap said:

I wonder whether the practical solution is for the OP to simply try the set up with two "discs" plugged in via ethernet and see what happens.
Probably quicker than looking at instructions.

Thank you, Grumpy. I have taken your advice, and all appears to be working well. In general, five out of six discs do not show "excellent", whereas only two did beforehand: I know that this is not a clever measure. Time will tell whether all family members stop complaining about connectivity.

One disc shows a "little man" symbol against the disc. I have no idea what this means. 

flaneurs_lobster

Sterlingtimes said:

One disc shows a "little man" symbol against the disc. I have no idea what this means. 

Guess, any chance that it's this?

The symbol on the Home screen (shown before the disc name), shows which of your discs the device you’re using to view the app is currently connected to.

Sterlingtimes

flaneurs_lobster said:

The symbol on the Home screen (shown before the disc name), shows which of your discs the device you’re using to view the app is currently connected to.

Thank you, lobster. That is precisely the answer I was looking for.