Switched to smart meters, fitter gave me a warning about boiler not being to regs and dangerous.

SAC2334

CRNeo said:

MeteredOut said:

CRNeo said:

MeteredOut said:

OP, if you can you post a sanitised picture of what the engineer said/what you signed, that might help.

I once had a boiler serviced and it had a fault and the engineer declared it unsafe to use. From memory, a bit of glass that sat in front of the pilot light was cracked.

He had to isolate the boiler from the gas and put a red "do not use" sticker over it until a spare part was sourced and fitted (the boiler was old so the part was not readily available).

I'm surprised if your engineer deemed your installation dangerous, he would still left it connected.

I can get a sanitised copy but the form literally states and the engineer has circled "The appliance/installation has been classified as At Risk, turned off and labelled "Danger Do Not Use"

The form is headed "Danger - Do Not Use Gas Safety Warning Notice" but the engineer only showed me the bottom of the form where I signed it and said that it was "just an advisory and that it's obviously been like that for years and is fine"

However the engineer did not turn off, or label anything. He literally told me that it was "fine to use"

That's crazy. He literally (as in the literal sense of the word, not the way it is literally used nowadays) contradicted himself.

"Sign this thing that says do not use, but go ahead and use it".

Can you contact him for clarification? Although, I guess he could move into !!!!!!-covering mode and just reiterate you should not use it.

This is my worry now it's a my word against his and I signed a form stupidly not reading it fully but then if a pre-booked guy turns up from EON is 100% legit, fits everything as planned and just says... this pipe is technically out of spec on todays regs so I just need to make you aware of that but "don't worry it's fine" but sign this just so I can say I've told you.

At no point did he mention "DO NOT USE THIS" or put any notice or warning anywhere on any of my equipment to that effect... but that's exactly what the form states AND says it's an offence to use said equipment.

It's stressing me out now and I'm really !!!!!! off tbh.

I guess maybe contacting EON customer services/complaints might be an option.

And/or just getting a local gas safe engineer out to check... I literally had the boiler service done only in June... the report on that states "Flue condition and location: pass"

I ve just had my meters changed to smarts by an Octopus fitter .My flue was 150 mm from gutter but it also had a thin metal shield pop rivetted onto base of gutter and on the wall so fully protecting any heat transfer to the gutter.Easy DIY job .
I think latest regs are  must be a distance of 100 mm and over .This was an Octopus fitter who wanted to see  all my gas appliances working , oven, rings and grill and gas fire and boiler  .
 He was a good fitter, very quick , less than an hour .Hes even switching to Octopus via my referral code and going on Tracker !
I ve got a habit of still calling them  Nat Grid when nowadays its Cadent we ring for gas escapes of course as its been on nearly everyones gas meter for donkeys years .

jefaz07

imeach said:

jefaz07 said:

imeach said:

jefaz07 said:

SAC2334 said:

markin said:

I would guess if you hadn't signed it he would have had to cut the supply off to cover his back.

I don t think a meter fitter has the power to do that.They are not registered Gas Safe or up to the standard of electricity regs neither  trained who defintely can shut the gas supply off by law , but a meter fitter won t be anywhere near that level . When I was on the job and found unsafe gas or electric meters I shut off control valve in gas leaks and phoned Cadent /Nat Grid who took over . I did the usual and opened doors and made sure no one swithed electricity switches, and evacuated building on the rare occasion I found a house full of gas 

They do have that power and are qualified to do so. And why ring grid for a leak?It has nothing to do with them if it’s after the meter. 

If a meter reader discovers a gas escape they will always call National Grid, after all that's what it says on most meters too, and even on every page if you Google smell of gas.
Asking a meter reader or even Joe Public why you would call National Grid on the National Gas Emergency Helpline when they smell gas, and saying it has nothing to do with them is rather a silly statement to make to be fair

Well it’s not a silly statement. If a gas engineer discovers an issue AFTER the meter then it has absolutely nothing to do with grid. Because that’s what we are talking about here…a fitter or engineer not a meter reader. And it was in response to what you said about a fitter not being able to make safe. Which in itself is a silly comment, suggesting people working on gas aren’t gas safe!?
So I’m not sure why you have just changed a job role in your reply.  A fitter will make it safe and issue a warning notice, like has happened. 

 

I think you are slightly confused.
That was the first post I made on this topic. 
@SAC2334 said as a meter reader he would call National Grid to a gas escape
To which you replied why call National Grid, it has nothing to do with them if it's after the meter.

That's the point I was making, nothing to do with a fitter or engineer, and you basically said don't call National Grid
So my point still stands 

I agree I’ve incorrectly assumed you made the earlier post but where does it say that person is a meter reader? They said ‘when I was on the job’

I have never advised any member of the public or meter reader to not call grid. They should do so. 

But a meter fitter or other engineer ringing grid for issues after the meter (including escapes) is nothing to do with them. 

QrizB

jefaz07 said:

imeach said:

I think you are slightly confused.
That was the first post I made on this topic. 
@SAC2334 said as a meter reader he would call National Grid to a gas escape
To which you replied why call National Grid, it has nothing to do with them if it's after the meter.

I agree I’ve incorrectly assumed you made the earlier post but where does it say that person is a meter reader? They said ‘when I was on the job’

SAC2334 has previously, and on several occasions, stated that he used to work as a meter reader.