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Support in Scotland

I'm posting on Behalf of 2 elderly people who live in Scotland. Both are over 70, I don't know much about the Scottish home care system? Or benefits.

It's a husband and wife, the lady is quite poorly, the husband is unable to care for her or cook/clean ect. 

I've contracted their local authority and council for advice. I was wondering if anyone else knew of what they can apply for, what help is available.

They seem to think that the Scottish system is vastly different and they aren't eligible or able to get carers in?

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