PRA Group help (DMP) Barclaycard

Hi all, 

I have been on a DMP via Stepchange for nearly one year. 

I have various creditors (loans, ODs, credit cards) amounting to about £38K currently. I pay £280 a month on my DMP currently. 

In that time most debts have defaulted and some have been passed to CRAs. 

One of the first defaulted debts within about a month of taking up the DMP was a Barclaycard credit card owing circa £6.5K. It was defaulted and passed to PRA group Ltd. I continued to pay via Stepchange no problem. I have received a message today from PRA saying they are passing it from PRA Group LTD to PRA Group Portfolios Ltd. 

What does this mean? Is there any significance to this? The vague email just said I don't have to do anything. I am guessing it is something internal, in which division is handling it, but does this mean they are going to take any further action do you think? 

I am terrified of CCJs so really hoping this is not some sort of precluding step! 

Incidentally the email reminds me that I took out this Barclaycard in 2005, it is my oldest debt/account and I wonder if they could produce a CCA if I asked?? 
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Comments

  • nothing to lose by asking and lots to gain if they cant supply it.
  • stu12345_2
    stu12345_2 Posts: 1,576 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 15 January 2024 at 11:29AM
    Ktaylor86 said:
    Hi all, 

    I have been on a DMP via Stepchange for nearly one year. 

    I have various creditors (loans, ODs, credit cards) amounting to about £38K currently. I pay £280 a month on my DMP currently. 

    In that time most debts have defaulted and some have been passed to CRAs. 

    One of the first defaulted debts within about a month of taking up the DMP was a Barclaycard credit card owing circa £6.5K. It was defaulted and passed to PRA group Ltd. I continued to pay via Stepchange no problem. I have received a message today from PRA saying they are passing it from PRA Group LTD to PRA Group Portfolios Ltd. 

    What does this mean? Is there any significance to this? The vague email just said I don't have to do anything. I am guessing it is something internal, in which division is handling it, but does this mean they are going to take any further action do you think? 

    I am terrified of CCJs so really hoping this is not some sort of precluding step! 

    Incidentally the email reminds me that I took out this Barclaycard in 2005, it is my oldest debt/account and I wonder if they could produce a CCA if I asked?? 
    they can't find all mines from 2011 Barclaycard  or my wife's account  agreement from 2011 as well
    Christians Against Poverty solved my debt problem, when all other debt charities failed. Give them a call !! ( You don't have to be a Christian ! )

    https://capuk.org/contact-us
  • sourcrates
    sourcrates Posts: 31,041 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    PRA Group, like many debt purchasing conglomerates, are split into various different companies, some do the buying, whilst others do the management of what is bought.

    PRA Group LTD are the debt purchasing arm, PRA Group Portfolios Ltd are the management arm. 

    The email is just for information purposes only, its just to inform you of the change of management, nothing more.

    It would be to your advantage to exercise your statutory rights and make a request for information under sec 77/79 of the CCA.


    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • stu12345_2
    stu12345_2 Posts: 1,576 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 15 January 2024 at 1:32PM
    i got exactly the same email this morning from pra group 
    on the email there is a faq link. open it, it explains it is simply internal restructuring of pra group and everything stays the same regarding payments and credit file.
    Christians Against Poverty solved my debt problem, when all other debt charities failed. Give them a call !! ( You don't have to be a Christian ! )

    https://capuk.org/contact-us
  • Rob5342
    Rob5342 Posts: 2,283 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I got that email too. I wondered how it would stand legally as it was just an email with no date of assignment.

    There's a good chance they won't be able to provide the CCA for a debt that's nearly 20 years old, so you might as well request it. 
  • Ktaylor86 said:

    Incidentally the email reminds me that I took out this Barclaycard in 2005, it is my oldest debt/account and I wonder if they could produce a CCA if I asked?? 
    It's unlikely and it never hurts to ask. However, I had a Barclaycard debt and it took them five years to finally tell me that they didn't have a record of the CCA. That was via Lowells. Maybe PRA are more efficient.
  • tigergambit
    tigergambit Posts: 130 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 15 January 2024 at 5:16PM
    Ktaylor86 said:


    Incidentally the email reminds me that I took out this Barclaycard in 2005, it is my oldest debt/account and I wonder if they could produce a CCA if I asked?? 
    They can't find (or Barclays won't supply them with) mine from 2019 so I shouldn't think so. Make sure you stop paying whilst waiting for them to produce it.
  • What happens if a company can't provide the CCA, does it just mean they can't impose a CCJ on you or does it mean you can stop repaying them and dispute any default? Not using this as a way to not pay debts, generally interested as I'm unaware.
  • What happens if a company can't provide the CCA, does it just mean they can't impose a CCJ on you or does it mean you can stop repaying them and dispute any default? Not using this as a way to not pay debts, generally interested as I'm unaware.
    Without the CCA the creditor is unable to enforce the contract in the courts (as they don't have it). When you ask for a copy most creditors, including PRA, will suspend payment until they provide it, some may not but you are under no obligation to continue paying until it is provided.
  • How quickly did everyone hear from PRA? Barclaycard told me the debt had been sold to them in September and I’m still waiting her hear from them?
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