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John Lewis Partnership Card SMS
azucena
Posts: 12 Forumite
in Credit cards
Until mid-December I received an SMS every time my JLP card was used. Now I only get messages for amounts of £100 plus. Is there anything I can do to ensure a message for every time the card is used?
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Comments
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NewDay made a change to the notifications around 14/12 from memory, but chose not to notify anyone. I called within a couple of days of the change to query the "fault" and got reverted to "all transactions receive alerts", I know another cardholder who did the same a few weeks later.I complained about the lack of notifications and got told they chose not to notify all users because it would have been confusing. Good luck working that one out.0
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