John Lewis Partnership Card SMS

azucena

Until mid-December I received an SMS every time my JLP card was used.  Now I only get messages for amounts of £100 plus.  Is there anything I can do to ensure a message for every time the card is used?

japitts

NewDay made a change to the notifications around 14/12 from memory, but chose not to notify anyone. I called within a couple of days of the change to query the "fault" and got reverted to "all transactions receive alerts", I know another cardholder who did the same a few weeks later.

I complained about the lack of notifications and got told they chose not to notify all users because it would have been confusing. Good luck working that one out.