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time of debenhams ssale online

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Comments

  • I got the order confirmation, I ordered 10 items and this was on the confirmation, today I received just 2 items and the note inside said my card had been charged at this price too. it syas to allow 2 weeks for delivery, I've not received anything to say the other stuff is not coming yet, it does say to allow 2 weeks. Seems a bit disorganised IMO. i really needed the PJ's I ordered for DD so I hope they come over the next few days.

    Next are just as bad, loads of the bits that have come are maternity and that sure wasn't stated on the item when i bought it!!
  • They cancelled my order last night even though it had been ordered and confirmed two days earlier on Boxing Day. Not impressed - I won't be ordering sale stuff online again.
  • rebl43
    rebl43 Posts: 670 Forumite
    Does anyone know if I can return sale items (that I bought online) to the store?
    :smileyhea
    Rachel xx
  • dazco
    dazco Posts: 19,261 Forumite
    Debenhams are terrible with their on-line sales. Most of the time they cancel orders and do not even tell you. I will not even look at their fantasy website now, it saves disappointment.
    S!!!!horpe
  • hex2
    hex2 Posts: 4,736 Forumite
    Part of the Furniture Combo Breaker
    I am with Dazco on this one - they even sent me a dispatched e-mail for my stuff then wrote to me a fortnight later to say that my stuff was out of stock! Still showing as in stock on their website at that point in time.
    'If you have a garden and a library, you have everything you need' Marcus Tullius Cicero
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    This is the first time I have ordered from Debenhams. I have to admit that I am quite annoyed as I sent some stuff back to Next because the Debenhams stuff was 'coming'. Doh!! We'll see then I guess. I won't be holding my breath though.
  • Thanx to the discount code I got 20% off. I also used triple nectar points code.
    Very pleased.
    By the way can the code for triple nectar points be shared on the code board? Do you think it will work for others?
  • furrypig
    furrypig Posts: 2,881 Forumite
    Part of the Furniture Combo Breaker
    I have found Debenhams to be a bit hit and miss online. Sometimes, I have got what I order other times not! It is very disappointing to order something have it confirmed, then be told a couple of days later it is out of stock but to be able to still order it online (there was an item in the summer that I ordered at different times and in different quantities and only got 1!
  • well....fingers crossed.saved over £33 with the PHLP CODE and went through quidco...(another 4%)really glad with half price sabatier knife block set £50 down from £100 and then another 20% off....!!!.treated myself also with 2 john rocha leather bags also in sale.i hope i get them...........xxx
    ''the difference between intelligence and stupidity is intelligence has its limits''.
  • Hizz
    Hizz Posts: 1,537 Forumite
    Never shopped through or at Debenhams and having 60,00+ nectar points am after a digital camera.

    Are you able to pay for sale item purchases online with nectar points, or is there a reserve and collect from store option?

    Could I also use the 20% discount code too?

    Appreciate any help
    One hundred years from now it won't matter what kind of car I drove, what kind of house I lived in, how much money I had in the bank, nor what my clothes looked like but the world may be a little better because, I was important in the life of a child.
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