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New car insurance company and post sale validation of car insurance?

Bought a one year old more powerful car. Changed insurance company as old one quoting high prices. Searched three comparison websites all gave similar prices.

Went with middle of the range price rather than cheapest. Yesterday I get a phone call asking for marriage certificate, v5 and proof of employment. I have no convictions, no claims and a clean driving record.

I know I made a mistake on form. When I bought the insurance a week before we completed payment on the car my husband was going to put me down as the registered keeper. When he bought he didn't because the private plate on car is in his name. However we are married and I am the owner. I'd forgotten about this until they brought it up during the call.

Since the call I've sent all of the documents. Not heard back. I have followed up and they have received everything. I'm in paid voluntary work which added to the confusion and my exact job title does not exist so I gad yo go for closest option. 

I've now found out they have terrible reviews. My husband is tempted to cancel the insurance and go elsewhere but that would look suspicious 👀.

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 15,305 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Rosielx12 said:
    I've now found out they have terrible reviews. My husband is tempted to cancel the insurance and go elsewhere but that would look suspicious 👀.
    If it's one of the two usual suspect brokers looking suspicious isn't an issue... you will have to pay a cancellation fee etc but they aren't going to try and void the policy retrospectively. 

    Did you already correct the policy to be inline with the documents or did you spot the mistake and then send them anyway without correcting it? 
  • Thank you for replying. They spotted the registered keeper mistake when I was talking with them yesterday. It was an honest mistake. I've checked on the comparison websites and changing registered keeper to my husband increased the cost by £30. I don't know who the two main underwriters are. The underwriter in this case is Covea.
  • The v5 shows husband as registered keeper. I'm the owner - car was a birthday present. I'm also the main driver. 
  • DullGreyGuy
    DullGreyGuy Posts: 15,305 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Rosielx12 said:
     I don't know who the two main underwriters are. 
    The companies famous for going through everything with a fine tooth comb after your policy comes into force are brokers not underwriters/insurers
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