Octopus SEG tariff barriers

danielle246

My solar panels were installed in March 2023. I have been chasing an MCS certificate & G98 certificate since then in order to set up a SEG tarif with my energy  supplier Octopus. My understanding is that an MCS certificate is not a legal or mandatory requirement, however, if you cannot obtain one if your installers were not MCS accredited or not tesponding to your requests, Octopus will charge £250 admin fee to set you up without one. However, this is not guaranteed & if this fails you are only entitled to £150 refund!
As they offer 15p per kwh the grid has received so far 9 months of our generated energy free of charge, as although we have a G98 this paper is useless on its own, even if we decided to pay the admin fee they DO NOT backdate the payments for exported energy, even if we can prove energy exported.
Daylight robbery!

Reed_Richards

Daylight robbery?  What did you expect was going to happen when you had your solar panels installed?  If you were led to believe that getting payment for your exported electricity would be easier, maybe it is your installers who "robbed" you?  Or go elsewhere for your SEG payment if you don't like Octopus.