Beware Nationwide Switch Con

Attracted by the £210 to switch offer from Nationwide I made the switch to them and set up 2 new direct debits from other accounts to qualify for the payout.  I've just received this message from Nationwide: "We're really sorry but you didn't transfer 2 Direct Debits as part of the switch from your old account to your new Nationwide account.  So you don't qualify for the switch offer ending 136C."  Talk about needing to read the small print!  I'll be closing the account asap - can't trust these guys - so be sure to check the fine detail if they go fishing again!
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  • penners324
    penners324 Posts: 2,570
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    Why didn't it transfer 2 DDs? That's what the cass system does.

    We're they not set up in time for the switch?
  • km1500
    km1500 Posts: 2,120
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    sounds like there was a problem with the two direct debits on your old account.

    are you certain they were showing there and what they definitely active i.e a payment had been taken from each before the switch
  • adamp87
    adamp87 Posts: 849
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    Keep it open for now for the next switch.
  • Fingerbobs
    Fingerbobs Posts: 1,617
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    It sounds like you set up the Direct Debits on the new Nationwide account, after doing the switch? 
    It's a very common requirement for switching bonuses that the Direct Debits must exist on the old account and be moved over as part of the switch. Creating Direct Debits after switching doesn't usually qualify (although there are exceptions to this). 
  • HillStreetBlues
    HillStreetBlues Posts: 3,038
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    It sounds like you set up the Direct Debits on the new Nationwide account, after doing the switch? 
    It's a very common requirement for switching bonuses that the Direct Debits must exist on the old account and be moved over as part of the switch. Creating Direct Debits after switching doesn't usually qualify (although there are exceptions to this). 
    Agreed, 2 active DD are often needed.
    I'm going to switch from Nationwide and didn't have any DD in place. Just set up two in readiness  for a possible switch next month.
    Let's Be Careful Out There
  • roadweary
    roadweary Posts: 217
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    It sounds like you set up the Direct Debits on the new Nationwide account, after doing the switch? 
    It's a very common requirement for switching bonuses that the Direct Debits must exist on the old account and be moved over as part of the switch. Creating Direct Debits after switching doesn't usually qualify (although there are exceptions to this). 
    Agreed, 2 active DD are often needed.
    I'm going to switch from Nationwide and didn't have any DD in place. Just set up two in readiness  for a possible switch next month.
    Same.  In fact, on the Lloyds account that I'm switching from, it doesn't show a frequency on the DDs set up, so I'm going to wait until the second DD is taken so that it shows as monthly, just in case.....
  • 35har1old
    35har1old Posts: 934
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    km1500 said:
    sounds like there was a problem with the two direct debits on your old account.

    are you certain they were showing there and what they definitely active i.e a payment had been taken from each before the switch
    He didn’t have DD on the account he switched he setup DD that he had with other accounts elsewhere after the switch completed so he didn't qualify for the switch incentive 


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