Yodel and Evri Weight Tolerance

fine27

Hi All
just a quick question on weight tolerance 
I’m sending parcels using Evri or Yodel nearly every day. I noticed that price jumps by about a £1 per parcel if it moves from 1kg band to 2kg
my parcel weighs 1.062kg or 1062 grams.
is there any tolerance with either of these courier companies or do i just swallow a £1 each time. 100 parcel means £100 for me so it can make a bit a difference

thanks

RedImp_2

I would say there’s no tolerance, least not one of 60g.   But I’m not sure if they weigh all parcels.

Emmia

Personally when I send parcels, I weigh them 3 times, using the heaviest weight if there's a variation and add a bit on - paying for that weight band.

I don't know exactly how accurate my scales are, or how they compare to the ones used by Royal Mail / Evri / DPD / Yodel etc. I also wouldn't expect a tolerance of 60g.

the_lunatic_is_in_my_head

You could send one to yourself and find out? 

Depends upon the size, value and how much effort it is but a Royal Mail small parcel up to 2kg is £2.99 2nd Class or £3.29 Tracked 48 which might be less than the £1 extra for 1-2kg bracket with Evri or Yodel. 

mrcol1000

They will charge you if you are over even slightly. They also go on volume weight. So if you have a big item that is slightly under 1kg, size could push it to over 1kg and end up with you being charged extra. 

soolin

mrcol1000 said:

They will charge you if you are over even slightly. They also go on volume weight. So if you have a big item that is slightly under 1kg, size could push it to over 1kg and end up with you being charged extra. 

That volume weight is a difficult one- so many threads on here and on other MSE forums about people being sent bills later for 'over weight' packages.

olgadapolga

soolin said:

mrcol1000 said:

They will charge you if you are over even slightly. They also go on volume weight. So if you have a big item that is slightly under 1kg, size could push it to over 1kg and end up with you being charged extra. 

That volume weight is a difficult one- so many threads on here and on other MSE forums about people being sent bills later for 'over weight' packages.

UPS tried that one with me. I'd entered the dimensions and weight onto their website and paid the fee quoted but they still tried charging me extra. Actually, they did charge an additional fee to my credit card as that's how I found out about it. 

I disputed it, with the evidence from their website and photographs of the parcel showing weight and dimensions. They refunded me but didn't tell me they were going to refund it - again I found out via my credit card when checking the transactions.

Evri are a law unto themselves. They claim that their scales are accurate but then sent me a speculative invoice for an item that weight in the region of 100g (which I could prove with online evidence). I've probably had ten or so "invoices" from Evri, all of which I have disputed and all of which have subsequently been cancelled. If I have items that are near to the weight boundaries, I always take a photo of it on the scales,  showing the recipient's name and address. It seems to be proof enough to get their invoices cancelled. 

But, back to the OP's query, if it's over the weight boundary then it's over and the fees should be paid accordingly. I had one this week that was 2069g, so it was in the 2-5kg band by 69g. Annoying but that's life.

FFHillbilly

I'd say the tolerance is about 10g, so you will probably be over. theres been times I have thought I got away with sending Evri parcels that are slightly longer (5-15mm) than they say, I thought I got away with it but 2 weeks after they were delivered I have had a charge applied which basically doubles the postage cost, an these were already £6-7 so it's a lot more.
Many years ago before I really knew what I was doing I sold about 100 padlocks individually using royal mail large  letter sub 100g category because they fitted into a 25mm thick envelope alone, and was completely oblivious to the weight limit they had so really they should have been in the 500g+ category, but I can tell you that I got very few bad feedback or messages asking me to refund a bit to cover the postage charges the end customer had, it was probably 5 at the most that had an issue, the other 95 got delivered no problem
but that was 10 years ago, and the chances of all parcels getting automatically weighed in the system by a robot somewhere now is very high....