Nationwide App

I’ve recently opened a Nationwide account.  The app keeps freezing and it won’t open - even at home when my connection is secure.  It’s really annoying.  I’ve not had this with other banking apps.

has anyone else had this?


  • RacingDriver
    RacingDriver Posts: 389
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    The Nationwide app always is slow to open for me, but does load eventually without freezing.
  • The_Unready
    The_Unready Posts: 595
    First Post Name Dropper First Anniversary Combo Breaker
    Works fine for me, every time. No delays or drop-outs.
  • jackjones01
    jackjones01 Posts: 466
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    Yes - always works fine for me too. 
  • Ayr_Rage
    Ayr_Rage Posts: 823
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    Working well here 6000 miles away from the UK
  • ss2020jd
    ss2020jd Posts: 603
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    Yes it’s working for me too. Could it be the internet connection or making sure you have the latest update on your phone? Some apps might not work properly on older software. You could also try to see if you have the latest version of the app or maybe reinstalling it might do something?
  • Nasqueron
    Nasqueron Posts: 8,379
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    Assuming you downloaded the latest version of the app from the store, what is your phone (make/model) and OS version e.g. Android 13 or iOS 15 etc?
  • jsrose
    jsrose Posts: 49
    First Anniversary First Post Combo Breaker
    iPhone 13 so don’t understand why it’s so bad for me.  Anyway I’ve reloaded it again and taken off the Face ID do i hope that helps.

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