Nationwide App

jsrose

I’ve recently opened a Nationwide account.  The app keeps freezing and it won’t open - even at home when my connection is secure.  It’s really annoying.  I’ve not had this with other banking apps.

has anyone else had this?

RacingDriver

The Nationwide app always is slow to open for me, but does load eventually without freezing.

The_Unready

Works fine for me, every time. No delays or drop-outs.

jackjones01

Yes - always works fine for me too. 

Ayr_Rage

Working well here 6000 miles away from the UK

ss2020jd

Yes it’s working for me too. Could it be the internet connection or making sure you have the latest update on your phone? Some apps might not work properly on older software. You could also try to see if you have the latest version of the app or maybe reinstalling it might do something?

Nasqueron

Assuming you downloaded the latest version of the app from the store, what is your phone (make/model) and OS version e.g. Android 13 or iOS 15 etc?

jsrose

iPhone 13 so don’t understand why it’s so bad for me.  Anyway I’ve reloaded it again and taken off the Face ID do i hope that helps.

Thanks

Traybee70

Yes! I have to keep re installing app. It works for a few weeks then freezes and then asks to restart "due to technical problem" but this just does not do anything so I'm forced to re install. 🙄

chris.mitchell

Is iOS up to date on your device? Do you get the same issue when connected to Wifi / Connected to mobile data? Apart from it being slow to login on times, i've never had any issues with the app. 

Albermarle

Traybee70 said:

Yes! I have to keep re installing app. It works for a few weeks then freezes and then asks to restart "due to technical problem" but this just does not do anything so I'm forced to re install. 🙄

This happens to me as well. Every now and again it will not open. If I switch my Iphone ( latest IOS installed) off and on again that usually solves it.