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Currys Iphone - failed delivery
Comments
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born_again said:I can't see how the card company would be obliged to accept the supplier's version of events when processing a valid s75 claim
As S75 is based on holding finance provider jointly and severally liable, then if retailer said it was delivered, they can use that evidence. As such reach the same conclusion as the retailer.
Do you think they would take no notice of pertinent evidence/information that would allow them to avoid paying out?
Harsh on the OP.0 -
Afraid that is the way they will look at it. Not sure even a police CRN will help.
Life in the slow lane0 -
Looks like we're going to need to agree to disagree then, but if I raised a s75 claim that I hadn't received what I ordered (with evidence in the form of photos, etc) and it was rejected simply on the basis that the supplier demonstrated that 'a package' had been delivered, I'd be straight off to FOS like a shot (and/or starting a business sending out empty boxes)!0
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...and at the same time starting a business ordering stuff, keeping it then claiming that you hadn't received what you ordered!
You could even produce photos of yourself not receiving stuff.
That would teach them!0 -
Alderbank said:...and at the same time starting a business ordering stuff, keeping it then claiming that you hadn't received what you ordered!
You could even produce photos of yourself not receiving stuff.
That would teach them!0 -
eskbanker said:Looks like we're going to need to agree to disagree then, but if I raised a s75 claim that I hadn't received what I ordered (with evidence in the form of photos, etc) and it was rejected simply on the basis that the supplier demonstrated that 'a package' had been delivered, I'd be straight off to FOS like a shot (and/or starting a business sending out empty boxes)!
Life in the slow lane0
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