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Petition related to not receiving letters from parking companies.

jmccabe
jmccabe Posts: 22 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
edited 10 January 2024 at 11:08AM in Parking tickets, fines & parking
Hi, 

I've recently had a need to read through a lot of stuff on this site, and others, and learnt a lot from it. However, I noticed a lot of cases where people are coming along and saying they've just had demands from parking companies for payments because they haven't replied to earlier letters which, they're claiming, they did not receive. I have no reason to doubt their claims about not receiving the initial notice to keeper, but it struck me that the requirements of PoFA 2012 favour the operators in that, when this happens, it essentially becomes the recipient's responsibility to prove the original letter did not arrive and, also, the assumption of delivery on the 2nd day after posting seems like a nonsense that needs sorting.

As a result, I started a petition on the government website to ask for a review of these PoFA requirements, and to request an amendment to make operators send all communications using a tracked and traceable method of postage. I may be naive, but I would hope that such a change would improve the situation for the people who've been subject to the problem of missing NTKs and, possibly, discourage operators from being so nonchalant in their communications. 

If anyone feels like signing it, it can be found at https://petition.parliament.uk/petitions/652355

Thanks for your time. 

Comments

  • Nellymoser
    Nellymoser Posts: 1,782 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Thank you @jmccabe...spotted it on gov petition website..Signed and Shared with family/friends and on this thread 

    https://forums.moneysavingexpert.com/discussion/6463361/dluhc-private-parking-code-government-launches-call-for-evidence-discussion-thread/p83
    4th post down..please read the supportive comments and the one not so supportive who thinks it's Royal Mails fault !!!

  • jmccabe
    jmccabe Posts: 22 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thank you @jmccabe...spotted it on gov petition website..Signed and Shared with family/friends and on this thread 

    https://forums.moneysavingexpert.com/discussion/6463361/dluhc-private-parking-code-government-launches-call-for-evidence-discussion-thread/p83
    4th post down..please read the supportive comments and the one not so supportive who thinks it's Royal Mails fault !!!

    Thank you for sharing it; I'm hoping that it may be shared more widely, so that helps. I can see that a problem with getting people interested in it is that they don't realise that it's useful until they start to suffer from the problem, but hopefully...

    The Royal Mail issue comment seems bizarre; yes, the Royal Mail should, always, deliver your letters in a reasonable amount of time but, as Trainerman mentioned on that thread, I'm inclined to believe that the operators _are_ failing to send out all of the letters they're claiming they have.

    Thanks
  • Le_Kirk
    Le_Kirk Posts: 25,128 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Already signed it last week when only 9,000 or so more sigs were required.
  • Castle
    Castle Posts: 4,956 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jmccabe said:

    Thank you for sharing it; I'm hoping that it may be shared more widely, so that helps. I can see that a problem with getting people interested in it is that they don't realise that it's useful until they start to suffer from the problem, but hopefully...

    The Royal Mail issue comment seems bizarre; yes, the Royal Mail should, always, deliver your letters in a reasonable amount of time but, as Trainerman mentioned on that thread, I'm inclined to believe that the operators _are_ failing to send out all of the letters they're claiming they have.

    Thanks
    Indeed, I never see a reminder go missing!
  • Trainerman
    Trainerman Posts: 1,329 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    jmccabe said:
    Hi, 

    I've recently had a need to read through a lot of stuff on this site, and others, and learnt a lot from it. However, I noticed a lot of cases where people are coming along and saying they've just had demands from parking companies for payments because they haven't replied to earlier letters which, they're claiming, they did not receive. I have no reason to doubt their claims about not receiving the initial notice to keeper, but it struck me that the requirements of PoFA 2012 favour the operators in that, when this happens, it essentially becomes the recipient's responsibility to prove the original letter did not arrive and, also, the assumption of delivery on the 2nd day after posting seems like a nonsense that needs sorting.

    As a result, I started a petition on the government website to ask for a review of these PoFA requirements, and to request an amendment to make operators send all communications using a tracked and traceable method of postage. I may be naive, but I would hope that such a change would improve the situation for the people who've been subject to the problem of missing NTKs and, possibly, discourage operators from being so nonchalant in their communications. 

    If anyone feels like signing it, it can be found at https://petition.parliament.uk/petitions/652355

    Thanks for your time. 
    Thanks for starting this thread, which will help avoid further 'hijacking' of the other one. We do need to keep pushing this.

    One of my sons signed the petition within minutes of my putting on Fbook. Now he has shared it, and so on. This is a very important way to help stop some of the outrageous tactics of PPCs.
    The pen is mightier than the sword ..... and I have many pens.
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