Validated parking at gym - received SEVEN parking tickets!

Ctaiwo

Exodi said:

Which gym?

I was a member of the The Gym and had a similar thing happen - the customer service and gym just completely  shafted me and told me they don't get involved in parking disputes, so I was on my own.

I later found some senior staffs contact details online and emailed them... along the lines of it being uncomfortable to know that The Gym were unwilling to exert even the smallest of efforts to their loyal customers, while other retailers do, and that their shafting of me, caused by their own parking issue, would cause untold hardship during a cost of living crisis that other customers had a right to know about.

About a day later I found the local gym manager had personally reached out to me asking for me to send him copies of any current and future parking tickets I received and he'd get them cancelled. Only a few days after I sent each one, I got a letter from the parking company confirming the parking tickets had been cancelled.

It really highlighted to me that it is totally within their power to have them cancelled - but a lot can just not be bothered to get involved.

Ctaiwo said:

One ticket issued on the 20th December - I appealed under the issue that I did input my car reg into the system and they have come back and stated that "they confirm that the vehicle was on site for 1hour 40 minutes with no payment or permit to authorise your stay" 

Unfortunately from reading a few parking threads, it seems a total waste of time to try talk it out with the parking company.

Exodi said:

Which gym?

I was a member of the The Gym and had a similar thing happen - the customer service and gym just completely  shafted me and told me they don't get involved in parking disputes, so I was on my own.

I later found some senior staffs contact details online and emailed them... along the lines of it being uncomfortable to know that The Gym were unwilling to exert even the smallest of efforts to their loyal customers, while other retailers do, and that their shafting of me, caused by their own parking issue, would cause untold hardship during a cost of living crisis that other customers had a right to know about.

About a day later I found the local gym manager had personally reached out to me asking for me to send him copies of any current and future parking tickets I received and he'd get them cancelled. Only a few days after I sent each one, I got a letter from the parking company confirming the parking tickets had been cancelled.

It really highlighted to me that it is totally within their power to have them cancelled - but a lot can just not be bothered to get involved.

Ctaiwo said:

One ticket issued on the 20th December - I appealed under the issue that I did input my car reg into the system and they have come back and stated that "they confirm that the vehicle was on site for 1hour 40 minutes with no payment or permit to authorise your stay" 

Unfortunately from reading a few parking threads, it seems a total waste of time to try talk it out with the parking company.

NRG Gym. This is an excellent idea!  i’ve done something similar before and it is funny how quickly you get a response when you email the “higher ups” - i’m going to be finding out their email address and sending them an email. 

Very helpful- thanks. 

Coupon-mad

There is no such firm as Premier Parking Ltd.  Please look again.

Ctaiwo

Coupon-mad said:

There is no such firm as Premier Parking Ltd.  Please look again.

Please see above the letter receieved. 

Trainerman

Ctaiwo said:

Coupon-mad said:

There is no such firm as Premier Parking Ltd.  Please look again.

Please see above the letter receieved. 

Which appears to be from Premier Park, not Premier Parking

Coupon-mad

And non-POFA worded.

If they all had that penultimate line saying DRIVER (and not keeper) then you can win all of them on appeal, as long as you don't say who was driving.

You didn't need to pay any of these.

Grumpy_Old_Duffer

Le_Kirk said:

Exodi said:

Unfortunately from reading a few parking threads, it seems a total waste of time to try talk it out with the parking company.

..and that is advised in the NEWBIE sticky.

Where do I find the NEWBIE sticky. Is there a link please? 

Coupon-mad

Eh? You posted that question right under my post which (in the coloured writing of my signature) clearly tells you how to get back with one click to the top of the forum to click one more time, to read the NEWBIES pinned thread. Takes a split second.