Spotify charges on my Sainsbury's credit card - not mine ...

easy
easy Posts: 2,514
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But sainsbury say I have to contact spotify and get a refund.  

I have no idea who's Spotify account I'm paying for,  it isn't mine.  I have never used my sainsbury card for that purpose.  
There doesn't seem an easy way to contact Spotify 

I've reported this as fraudulent activity to Sainsbury,  how come the onus is on me to get it refunded?
I try not to get too stressed out on the forum. I won't argue, i'll just leave a thread if you don't like what I say. :)

Comments

  • born_again
    born_again Posts: 13,565
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    Go back tell them it is not you & is fraud. If they still do not deal, then raise a complaint.

    But 1st check with family members to make sure no one has taken a trial & used your card details.... Given this is a music app.
    Life in the slow lane
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