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734kWh 2 people?

Me and my partner recently moved into a new home. We're currently on E7 meter & tariff with Eon.

However we have an immersion heater for water and panel heaters as heating so not sure why it's and E7. The meter is saying last month we used 734kWh of electric at £268.62 and eon don't seem interested in helping us

We used to be with British gas on E7 with storage heaters electric use to be £60pm in summer and £120pm in winter with an annual of £4850.75 kWh.

We budgeted for £180pm just incase but as you can imagine we're in complete disbelief it's over that. We're in a 2 bedroom house and there is just me and my partner. We don't use to hot water because the immersion causes the electric to hike. I shower everyday whilst my partner is every other day. We don't have the heaters on as we can't afford too. We have all the same appliances with us. 

Comments

  • Hi,
    do you have any actual meter readings, and dates, not estimates?
  • Hi,
    do you have any actual meter readings, and dates, not estimates?
    Meter when we moved in was 07609 that was 25th November. It's now at 08667.
  • MattMattMattUK
    MattMattMattUK Posts: 12,373 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Hi,
    do you have any actual meter readings, and dates, not estimates?
    Meter when we moved in was 07609 that was 25th November. It's now at 08667.
    You mention E7, that is likely just one rate, what about the other rate and do you know which is day and which is night? 
  • Netexporter
    Netexporter Posts: 2,450 Forumite
    1,000 Posts Second Anniversary Name Dropper
    If it is E7 you should either have two meters or one meter with two indexes. Did you give meter readings the day you moved in? They could be billing for the previous owner/tenant, if not.
  • cymruchris
    cymruchris Posts: 5,575 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic


    However we have an immersion heater for water
    How is this controlled?

    Does it have two heating elements?

    What's switched on and what's switched off in your immersion cupboard?
  • Do you not use the heating at all?including water heating id expect around 300kWh a month  With heating it would be a lot more
    Panel heaters would cost a lot more as you wouldn't be able to use E7 rates anyway, as they would predominantly be used during the daytime, they don't store cheap E7 heat overnight.
    Are you actually on an E7 tariff? You may not be if you've just moved in
    Is a smart meter fitted?

  • QrizB
    QrizB Posts: 21,576 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 9 January 2024 at 4:25PM
    Me and my partner recently moved into a new home. We're currently on E7 meter & tariff with Eon.
    However we have an immersion heater for water and panel heaters as heating so not sure why it's and E7.
    Panel heaters plus E7 is possibly the worst possible space heating option, from a cost point-of-view, short of burning fivers in an open fire.
    See my calculations here.
    The meter is saying last month we used 734kWh of electric at £268.62 and eon don't seem interested in helping us
    It's quite easy to use 734kWh of electricity in a month. A "typical household" might use 1000kWh or more during a winter month, just for heat.
    We budgeted for £180pm just incase but as you can imagine we're in complete disbelief it's over that. We're in a 2 bedroom house and there is just me and my partner.
    In your previous home, you had storage heaters and were probably paying 15p/kWh for heat. Now you've got panel heaters and are paying 30p/kWh or more on an E7 tariff. That's doubled your heating costs.
    Edit: based on your bill, I think you're paying an average closer to 35p/kWh.
    Hi,
    do you have any actual meter readings, and dates, not estimates?
    Meter when we moved in was 07609 that was 25th November. It's now at 08667.
    You mention E7, that is likely just one rate, what about the other rate and do you know which is day and which is night?
    Giving us both sets of meter readings will help us to help you understand what's going on.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • QrizB
    QrizB Posts: 21,576 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    As you're stuck with panel heaters, you need to get off E7 ASAP. It's doing you no good.
    Do you have a smart meter? If so, you might want to consider switching to Octopus Tracker.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Krakkkers
    Krakkkers Posts: 1,330 Forumite
    1,000 Posts Third Anniversary Name Dropper
    At least heat your water on E7.
    Do you have 2 meters?
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