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British Airways passengers left £1,000s out of pocket after payment error – here's how to complain

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Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed. It's left some £1,000s out of pocket and pushed others into their overdrafts.

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British Airways passengers left £1,000s out of pocket after payment error – here's how to complain and get your money back

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Comments

  • eskbanker
    eskbanker Posts: 37,385 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Seems an unnecessarily clickbaity title: "here's how to complain and get your money back"

    Answer in article: "If you were overcharged, you'll be refunded automatically"

    Granted, there could be exceptions in that automated process though, and for some there'll be the wider issue of consequential losses....
  • hateBA
    hateBA Posts: 1 Newbie
    First Post
    BA again charging twice
  • Voyager2002
    Voyager2002 Posts: 16,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Like New York New York.... so good you chose to pay twice.
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