YBS login issues anyone?

Don’t appear to be able to log into YBS this morning, have attempted online and via app. Anyone else having issues?


I choose the rooms that I live in with care,
The windows are small and the walls almost bare,
There's only one bed and there's only one prayer;
I listen all night for your step on the stair.

Comments

  • jaypers
    jaypers Posts: 1,022 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Just tried app and it says ‘Something Went Wrong’………badly planned change or they have issues I suspect.
  • bjmese
    bjmese Posts: 13 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I'm getting "sorry, something went wrong" on the app so there does appear to be an issue.
  • BreakingGlass
    BreakingGlass Posts: 140 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    edited 7 January 2024 at 1:12PM
    Working fine for me on iPhone/IOS, and also from Win10 PC via Chrome (latter a little bit slow but worked)
  • trickydicky14
    trickydicky14 Posts: 1,206 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Appears to be back up and running now.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • adindas
    adindas Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 8 January 2024 at 10:07PM
    My Experience sofar with YBS:
    If you transfer Money from YBS to a current account, even you do that short after midnight say 00:30 they will not arrive until the following day, so you will lose one day interest again on the way out.
    For Payment on YBS saving by Debircard, you could only do three consecutive payments, irrespective whether you doit  on the same saving AC three tines or three different YBS saving accounts. After three consecutive payment it will fail. You will need to wait another three days (say) to be able to pay again by Debit card.
  • Catplan
    Catplan Posts: 409 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    adindas said:
    My Experience sofar with YBS:
    If you transfer Money from YBS to a current account, even you do that short after midnight say 00:30 they will not arrive until the following day, so you will lose one day interest again on the way out.
    For Payment on YBS saving by Debircard, you could only do three consecutive payments, irrespective whether you doit  on the same saving AC three tines or three different YBS saving accounts. After three consecutive payment it will fail. You will need to wait another three days (say) to be able to pay again by Debit card.
    Not quite my experience, transfer £1500 last night 10pm, was in my account today when I checked, it was this afternoon when I went to check,
    For payments with debit card, done 4 consecutive sometimes 5, then need to wait a few hours, before I can do again, so am / pm. But not needed to do this for a while, at most it was next day not 3 days.

    App seems to be a bit hit or miss right now with it requesting to be setup on phone twice in the last 72 hours.
  • trickydicky14
    trickydicky14 Posts: 1,206 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Catplan said:
    adindas said:
    My Experience sofar with YBS:
    If you transfer Money from YBS to a current account, even you do that short after midnight say 00:30 they will not arrive until the following day, so you will lose one day interest again on the way out.
    For Payment on YBS saving by Debircard, you could only do three consecutive payments, irrespective whether you doit  on the same saving AC three tines or three different YBS saving accounts. After three consecutive payment it will fail. You will need to wait another three days (say) to be able to pay again by Debit card.
    Not quite my experience, transfer £1500 last night 10pm, was in my account today when I checked, it was this afternoon when I went to check,
    For payments with debit card, done 4 consecutive sometimes 5, then need to wait a few hours, before I can do again, so am / pm. But not needed to do this for a while, at most it was next day not 3 days.

    App seems to be a bit hit or miss right now with it requesting to be setup on phone twice in the last 72 hours.

    I’m pleased you have had a better experience, but I concur with adindas, over the past year I have repeatedly had payments via debit cards declined if I attempted to go over 3 in a row. And have had to wait around 3 days before I could use any card again.


    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • refluxer
    refluxer Posts: 3,153 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    I'm not able to access www.ybs.co.uk this morning - that's on a PC using both Chrome and Edge browsers. I also tried on my phone using both Chrome and Firefox and managed to display the homepage but when I click on any links, it hangs.

    According to the various 'down for everyone or just me ?' sites it's just me, which I find strange considering that I can't access their site using two different ISPs with various different browsers. 

    While I was briefly on the homepage, I noticed a banner proclaiming something about a 'new look' - have they effectively broken their own site ?  
  • Just worked fine for me  :)
  • Me also.

    Cheers 
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