Problem after re surfacing my front garden

Dustyevsky

7136 said:

Nobbie1967 said:

Could you send them before and after photos to show that you haven’t changed the boundary?

Thanks for the reply, we have pictures ready to use. We have written back but they just won’t accept anything we say. 

Why did you not 'use' the pictures? Are you thinking of keeping them in reserve for any legal action? I wouldn't do that. Give the council all the relevant evidence asap and follow-up with enquiries with the former owner too, if you can.

When someone complains, it seems councils may not necessarily obtain facts from the person being complained about. This happened to me last year; a council enforcement officer stating as fact things which were false.  As soon as I offered documentary proof that it was nonsense, the council official backed-down. However, it seemed crazy she'd relied on hearsay, rather than asking first.

7136

Dustyevsky said:

7136 said:

Nobbie1967 said:

Could you send them before and after photos to show that you haven’t changed the boundary?

Thanks for the reply, we have pictures ready to use. We have written back but they just won’t accept anything we say. 

Why did you not 'use' the pictures? Are you thinking of keeping them in reserve for any legal action? I wouldn't do that. Give the council all the relevant evidence asap and follow-up with enquiries with the former owner too, if you can.

When someone complains, it seems councils may not necessarily obtain facts from the person being complained about. This happened to me last year; a council enforcement officer stating as fact things which were false.  As soon as I offered documentary proof that it was nonsense, the council official backed-down. However, it seemed crazy she'd relied on hearsay, rather than asking first.

Thank you for the reply, we will try that, we did send some pictures but we were thinking of saving some back because this highways officer has done exactly as you say, she has not even been to our house. 

7136

Cashmygiro said:

Why did you remove the trees?

One of them was dead inside and that part of our garden was being used as a dog toilet by dog walkers so we decided to completely redo the front and pave that part to match in.