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Fighting ticket with GroupNexus (with Debt Collection Bailiffs)

Adding a new thread as requested (admin can delete this one: https://forums.moneysavingexpert.com/discussion/comment/80508168#Comment_80508168. Just found other ticket has also since been cancelled so only this remains)

Issued:  24/09/23
Location: Parc Fforestfach Retail Park, Swansea, SA54BA
Received: Initial letter from GroupNexus including timestamped photo of car on entry and exit
Parking duration: 3 hours 22 mins (3 hours free)
Reason: Went to Cafe Nero for a few hours to do some work, had no idea there was a parking charge in force and did not see any signs (and street view appears to show they are unclear)
Actions taken: Followed main MSE guide and chose to go down the route of 'The no-nonsense approach – tell 'em you won't pay' by sending a letter through the post (albeit a couple of months later, probably mid Nov). Have received two letters (I think) from 'Direct Collection Baliffs Ltd' (Notice of Debt Recovery: 04/12/23, Final Reminder: 27/12/23) informing I need to pay £170.

Changed address in September and the GroupNexus first letter was sent there (And possibly more I'm unsure). Had already updated my dvla address and then dcbl sent to the new one. Had not updated my v5c (done today) so also sent a SAR and Rectification request to GroupNexus & dcbl (today). 

Have tried to find the Landowner but so far no luck, does anyone know who owns the land for Parc Fforestfach Car Park? (Searched the forum and savills came up but that doesn't appear online)

Comments

  • KeithP
    KeithP Posts: 37,120
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    Have tried to find the Landowner but so far no luck, does anyone know who owns the land for Parc Fforestfach Car Park? (Searched the forum and savills came up but that doesn't appear online)
    Are you local?
    Can you find out what it says on this sign?...
    [click on the image to go to GSV]

    Does this webpage help?...
    https://completelyretail.co.uk/scheme/parc-fforestfach-swansea-3393
  • troublemaker22
    troublemaker22 Posts: 427
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    Some might describe the no nonsense approach as nonsense. But we are where we are.  Please show us the front and back of the postal notice. Redact your name, address, vehicle registration and PCN reference but leave all dates showing. 

    I’m guessing that when you said you’d already updated your DVLA address you meant your driving licence address which is irrelevant to a parking ticket. Right?
  • Coupon-mad
    Coupon-mad Posts: 129,451
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    It is nonsense!  I'm sad this OP read the awful (misleading & plainly out of date) MSE guide instead of getting proper help here.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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