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Octo Energy power up results missing dates

MrE100
MrE100 Posts: 10 Forumite
Fourth Anniversary First Post
edited 5 January 2024 at 10:52AM in Energy
Hi
Anyone else had dates missing from their power up results, when you know for a fact you opted in? and didn't have a power cut. Maybe a late result, so waiting for answers from them. 

Thanks

Comments

  • MattMattMattUK
    MattMattMattUK Posts: 12,667 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    MrE100 said:
    Hi
    Anyone else had dates missing from their power up results, when you know for a fact you opted in? and didn't have a power cut. Maybe a late result, so waiting for answers from them. 

    Thanks
    Have a look on the website rather than the app, it shows all you opted in for, it shows if they are pending or not, or if they were not valid for some reason. 
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