Nat West Photo Id uptodate v old

I was preapproved today for a Nat West credit card, 0% transfer fee. They now require photo Id as well as financial . I submitted driving licence from 2 years ago, and I had to take a photo of my face as now, without my glasses on. After several attempts a photo was accepted but surprise surprise my application was then rejected, failing on photo Id. So just to warn people that you need to get photo ids properly organised.

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  • Nasqueron
    Nasqueron Posts: 8,293
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    If the licence has expired, it would be a problem, if it's in date then just complain to them
  • born_again
    born_again Posts: 13,534
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    At a guess driving licence has OP wearing glasses & Nat West as stated without..
    Life in the slow lane
  • Nasqueron
    Nasqueron Posts: 8,293
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    At a guess driving licence has OP wearing glasses & Nat West as stated without..
    They generally don't like it if you wear glasses because it doesn't photo well, I had issues getting the ones from the booth that uploads automatically to passport office / dvla without removing mine - though the e-barrier at St Pancras allowed me through with a scan with them on. I take off glasses when I do face scans as well
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