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Complaint to British Airways Holidays
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As pointed out in the post immediately above yours, from a year ago when this thread was still active and OP was around....EAB2 said:
I think CEDR is only for airlines and this is a BA holidays complaint...clarkyson said:They are required to acknowledge consumer complaints within 30 days of receiving them and to send consumers written responses addressing these complaints within 60 days of receiving them. Since it's over a month from that period, you can refer your complaint to the Centre for Effective Dispute Resolution. Hopefully it will get resolved0
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