Auto rotate on iphone

[Deleted User]

I have an android phone and rotate the screen accordingly when neccessary. A relative has an iPhone. When we do a video call with her, she seems unable to achieve autorotate. She either says "it won't let me do it" or "my phones an iPhone", suggesting its not something iphones do.

I've googled and know full well you can. But to be sure, do all iphone models have an autorotate facility?. 

MikeJXE

All the ones i have had fro iPhone 6 do 

have they got it switched off ?

cymruchris

Ask them to swipe down from the top of the screen where they usually see things like volume and brightness. If the symbol I’ve highlighted below is white (as per my picture) they have screen orientation lock on - they need to tap it so it goes grey to turn it off. That will then allow the auto rotate function to work: 

MikeJXE

If you can use YouTube there will be many teaching videos to watch to get familiar 

Which iPhone is it ? "6" "8" *12 * "mini" "plus" 

You can find that out in the settings menu

Settings>general>about 

J_B

cerebus said:

"My phones an iphone" aka I have no clue how to use it but I bought it cause it was the fashionable phone to buy 

And ... they're so easy to use!