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Green Motion "management fee" for cancelled PCN

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  • Coupon-mad
    Coupon-mad Posts: 151,674 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 29 December 2023 at 3:03AM
    robod said:
    If the original rental cost was at least £100 and paid in whole or part with a UK credit card (not a debit card or a charge card) you might have a direct claim against the issuing bank under Section 75 of the Consumer Credit Act 1974 which, unlike a chargeback, is not contingent on your first trying to resolve the matter with the merchant. 

    Section 75 is quite technical and some banks take a harder line than others over the wriggle room in the technicalities- especially where the rental contract was concluded via a third party rather than directly with the rental company - but it could be worth a try 

    It was all paid by credit card, but the cost of hire was £90 and it was via third party website, not directly with Green Motion. It's funny that cost of hiring a car for one week is £90, but the cost of providing driver's details to the parking company  which probably took 30 minutes including a coffee is £68.
    Which is why you may as well tell Green Motion that you wish to take the matter to BVRLA ADR to escalate the dispute.

    Costs Green Motion money. Costs you nowt.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
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